Managers have to ensure that the maintenance of the PRIDE boards and the free flow of information is delivered consistently throughout the year. They also need to be aware of issues within the team and particulary if individuals within their team seem to be struggling and in turn giving them the advice and support they need to continue to be fulfilled within their role.

Managers have to ensure that the maintenance of the PRIDE boards and the free flow of information is delivered consistently throughout the year. They also need to be aware of issues within the team and particulary if individuals within their team seem to be struggling and in turn giving them the advice and support they need to continue to be fulfilled within their role.

The leadership has built the business from a standing start in 2005 to a £25 million pound business at the end of 2011. This has been achieved by adhering to the values and ethos that the company was established on and being able as the company grew to communicate, motivate the new team members joining to all feel a sense of ownership and pride in the development of the company. This has been supported by a really effective communication and engagement policy that means that all team members feel they have a voice and that voice will be listened to and acted upon by all members of the management team. They believe that the success of the business is firmly established in the culture and the ability of the team.