Citygate Automotive Ltd

http://www.citygate.co.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
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Officially an Outstanding
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Officially a World Class
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Officially a World Class
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Officially a Good
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Officially a Good
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EVERY DAY IS a school day for the workforce at Citygate Automotive. To ensure the Ruislip-based car retailer stands out in a competitive market, it set up an academy of excellence. All 472 employees have the opportunity to gain new qualifications to enable the company to grow. Staff feel that a job at Citygate is good for their personal growth, giving a response of 82% positive for this question. They also believe the experience gained in their current roles will be valuable for the future (82%). Prospects look equally bright for Citygate. The business, led by managing director Jonathan Smith, has 10 sites in locations from Ruislip to Buckinghamshire and sells more than 10,000 new and used vehicles each year. Its aftersales care includes repairs, servicing and MoTs, generating a turnover of £158m. Success at Citygate is celebrated via performance-related pay, and among the benefits is a car allowance. Salespeople can win trips to Miami, Hong Kong and Rome www.citygate.co.uk

Featured Workplace Factors

My Company

92% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Through their Citygate academy, they have a structured development path for managers to show clearly how they can progress to the next level in their career. They are coached and supported by their managers and are put through structured development modules. There are many examples of employees who have progress and taken the next step in their career with Citygate.

My Team

91% of staff agreed

My team is fun to work with

They have created their own City Gate Sales Academy. The Academy of Excellence will help ensure they promote a consistent message and best practice across the entire group while creating and maintaining the best possible standards in customer service. In doing this, they will unlock their people's potential, giving them the best tools to succeed and positively influence and shape their careers. With an emphasis on accuracy and quality, the aim of their academy is to deliver a “world class” customer experience, training their teams in such a way that they can also display their own individual personalities. Every sales person in the company has been enrolled into their academy. They have been issued with their own academy learning folder which contains all of the relevant information and the modules they are required to complete to progress in their careers with Citygate. All new starters are issue with the Academy folder on their first day and their file will grow with them as they attend and complete each of the modules / stages contained within the academy. The modules are designed to allow career progress from sales executive to sales management. The learning journey is a mixture of on e-learning, on job coaching, classroom style training and off site training at the national learning centre.

Personal Growth

90% of staff agreed

This job is good for my own personal growth

They have created their own City Gate Sales Academy. The Academy of Excellence will help ensure they promote a consistent message and best practice across the entire group while creating and maintaining the best possible standards in customer service. In doing this, they will unlock their people's potential, giving them the best tools to succeed and positively influence and shape their careers. With an emphasis on accuracy and quality, the aim of their academy is to deliver a “world class” customer experience, training their teams in such a way that they can also display their own individual personalities. Every sales person in the company has been enrolled into their academy. They have been issued with their own academy learning folder which contains all of the relevant information and the modules they are required to complete to progress in their careers with Citygate. All new starters are issue with the Academy folder on their first day and their file will grow with them as they attend and complete each of the modules / stages contained within the academy. The modules are designed to allow career progress from sales executive to sales management. The learning journey is a mixture of on e-learning, on job coaching, classroom style training and off site training at the national learning centre.

Benefits

Profit Related Pay

Companies where Profit Related Pay is available to all employees.

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