CityWest Homes

Hidden mission statement
http://www.cwh.org.uk

Officially a Very Good
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PRIDE AND PREJUDICE was a favourite read for the staff book group at CityWest Homes — and it is a truth universally acknowledged that colleagues at this London housing association care about each other, scoring 77% positive. They have fun together (80%, 11th among mid-size not-for-profit organisations), not least when discussing Jane Austen over a glass of wine, or dancing the night away at a ball attended by almost half the staff last summer. The workforce of 383 led by inspiring chief executive Jonathan Cowie (70%) look after 21,000 properties in Westminster. Cowie sometimes works in the communal kitchen to catch up with employees informally. CityWest's best factor is My Manager (72%, 18th). Staff feel they can make a valuable contribution to the success of the organisation (84%, 10th). www.cwh.org.uk

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CityWest Homes

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Featured Workplace Factors

My Company

91% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

During CityWest Homes management development programme action plans are created, redefined and developed. Action learning sets are then created and all Managers are taught to coach so that they can aid one another in their learning sets. They help to support one another with their action plans, both personal and professional and they also expand their cross-company knowledge and networks. In addition they provide eLearning wherever possible to support their training and use their intranet to store useful documents and resources for Managers who have been on training courses. All Managers are required to have one to one's with their Managers at least weekly or bi-weekly to measure their performance. At this meeting they receive feedback on management capabilities, culture and values. Additionally at the end of each financial year Managers are assessed formally against their objectives. They also have a 360 review completed by their peers and reports to determine how far they display the cultures and values.

My Team

86% of staff agreed

People in my team go out of their way to help me

During CityWest Homes management development programme action plans are created, redefined and developed. Action learning sets are then created and all Managers are taught to coach so that they can aid one another in their learning sets. They help to support one another with their action plans, both personal and professional and they also expand their cross-company knowledge and networks. In addition they provide eLearning wherever possible to support their training and use their intranet to store useful documents and resources for Managers who have been on training courses. All Managers are required to have one to one's with their Managers at least weekly or bi-weekly to measure their performance. At this meeting they receive feedback on management capabilities, culture and values. Additionally at the end of each financial year Managers are assessed formally against their objectives. They also have a 360 review completed by their peers and reports to determine how far they display the cultures and values.

Giving Something Back

84% of staff agreed

My organisation encourages charitable activities

CityWest have a number of initiatives that bring their people together so that they all get to know people outside of their teams. In 2014 CityWest Homes launched a new networking group called ‘creating balance'. This group aims to build a vibrant and supportive network to expand the opportunities for women at CityWest Homes. Meeting at their Head Office, all of their people have the chance to share experiences and learn from a range of guest speakers. The most recent speaker was the Arsenal Ladies footballer Danielle Carter. Danielle gave a fantastic insight on what it is like being a female footballer, the drive and determination needed to make it and she also gave some useful hints and tips on how to achieve your dreams. The CityWest Homes book club meets every six weeks to discuss a book over food and a glass of wine or a soft drink. The CityWest Homes Social Club runs subsidised events every month, which range from salsa classes and cocktail making to a Halloween walk through central London.

My Company
%

91% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

During CityWest Homes management development programme action plans are created, redefined and developed. Action learning sets are then created and all Managers are taught to coach so that they can aid one another in their learning sets. They help to support one another with their action plans, both personal and professional and they also expand their cross-company knowledge and networks. In addition they provide eLearning wherever possible to support their training and use their intranet to store useful documents and resources for Managers who have been on training courses. All Managers are required to have one to one's with their Managers at least weekly or bi-weekly to measure their performance. At this meeting they receive feedback on management capabilities, culture and values. Additionally at the end of each financial year Managers are assessed formally against their objectives. They also have a 360 review completed by their peers and reports to determine how far they display the cultures and values.

My Team
%

86% of staff agreed

People in my team go out of their way to help me

During CityWest Homes management development programme action plans are created, redefined and developed. Action learning sets are then created and all Managers are taught to coach so that they can aid one another in their learning sets. They help to support one another with their action plans, both personal and professional and they also expand their cross-company knowledge and networks. In addition they provide eLearning wherever possible to support their training and use their intranet to store useful documents and resources for Managers who have been on training courses. All Managers are required to have one to one's with their Managers at least weekly or bi-weekly to measure their performance. At this meeting they receive feedback on management capabilities, culture and values. Additionally at the end of each financial year Managers are assessed formally against their objectives. They also have a 360 review completed by their peers and reports to determine how far they display the cultures and values.

My Company
%

91% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

During CityWest Homes management development programme action plans are created, redefined and developed. Action learning sets are then created and all Managers are taught to coach so that they can aid one another in their learning sets. They help to support one another with their action plans, both personal and professional and they also expand their cross-company knowledge and networks. In addition they provide eLearning wherever possible to support their training and use their intranet to store useful documents and resources for Managers who have been on training courses. All Managers are required to have one to one's with their Managers at least weekly or bi-weekly to measure their performance. At this meeting they receive feedback on management capabilities, culture and values. Additionally at the end of each financial year Managers are assessed formally against their objectives. They also have a 360 review completed by their peers and reports to determine how far they display the cultures and values.

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)
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Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

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