Leading the way, caring for its people and doing the right thing are key to the philosophy at Claims Consortium Group UK.

The enterprise provides property claims handling and claims workflow technologies to insurers, brokers and other property service organisations across the UK. It is constantly innovating to improve the customer experience by making the claims process more efficient.

Living up to the firm's values, the leadership team has run virtual monthly company meetings since March 2020, in which they give full updates on the company status, including cashflow and cash forecasts. Each meeting has an open forum Q&A session for staff to raise concerns, which have led to initiatives including welfare checks, mental health support, and social events to lift morale.

The large private company continues to promote its people from within, with 80% of the current leadership team (including all levels of leaders throughout the business) coming from entry-level or lower-level grade jobs within the company and working their way up to the top. The Leadership pathway is clear and open to all.

Claims Consortium Group UK is fully supportive of diversity and works hard to ensure it is doing all it can to include everyone within the workplace. As well as this, the company champions creative learning and has software in place to ensure dyslexia and dyspraxia (among other conditions) are not barriers to anyone working within the business.