Claims Consortium Group UK

To deliver an unrivalled customer experience by combining exceptional services with innovative technologies.
Hidden mission statement
http://www.claimsconsortiumgroup.co.uk

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Best Company to work for in the UK
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Leading the way, caring for its people and doing the right thing are key to the philosophy at Claims Consortium Group UK.

The enterprise provides property claims handling and claims workflow technologies to insurers, brokers and other property service organisations across the UK. It is constantly innovating to improve the customer experience by making the claims process more efficient.

Living up to the firm's values, the leadership team has run virtual monthly company meetings since March 2020, in which they give full updates on the company status, including cashflow and cash forecasts. Each meeting has an open forum Q&A session for staff to raise concerns, which have led to initiatives including welfare checks, mental health support, and social events to lift morale.

The large private company continues to promote its people from within, with 80% of the current leadership team (including all levels of leaders throughout the business) coming from entry-level or lower-level grade jobs within the company and working their way up to the top. The Leadership pathway is clear and open to all.

Claims Consortium Group UK is fully supportive of diversity and works hard to ensure it is doing all it can to include everyone within the workplace. As well as this, the company champions creative learning and has software in place to ensure dyslexia and dyspraxia (among other conditions) are not barriers to anyone working within the business.

A spotlight on

Claims Consortium Group UK

View the latest achievements

Featured Workplace Factors

Giving Something Back

71% of staff agreed

This organisation has a strong social conscience

To support homeless charity, Arc, 10 employees spent a week volunteering to help with its shoebox appeal. Staff also took part in a walk for the Alzheimer's Society, raising a total of £800. At Christmas, funds were raised for charity Stand Against Violence (SAV), thanks to an event that involved a raffle and food stalls.
My Manager

77% of staff agreed

My manager cares about how satisfied I am in my job

The business takes pride in delivering a world class leadership coaching and development programme for managers, which includes the provision of ILM qualifications. It also offers a bespoke continuous leadership development programme in association with Live BIG, which dives deep into the mindset and psychology of leading people.
Wellbeing

71% of staff agreed

I am happy with the balance between my work and home life

Putting employee wellbeing at the forefront of the business, all leaders are trained as mental health first aiders. There's wellbeing advice on offer for all staff, with tips and tools on subjects ranging from goal setting to diet and nutrition. There's also a bespoke menopause policy in place to support employees' individual needs.
Giving Something Back
%

71% of staff agreed

This organisation has a strong social conscience

To support homeless charity, Arc, 10 employees spent a week volunteering to help with its shoebox appeal. Staff also took part in a walk for the Alzheimer's Society, raising a total of £800. At Christmas, funds were raised for charity Stand Against Violence (SAV), thanks to an event that involved a raffle and food stalls.
My Manager
82%

77% of staff agreed

My manager cares about how satisfied I am in my job

The business takes pride in delivering a world class leadership coaching and development programme for managers, which includes the provision of ILM qualifications. It also offers a bespoke continuous leadership development programme in association with Live BIG, which dives deep into the mindset and psychology of leading people.
Wellbeing
96%

71% of staff agreed

I am happy with the balance between my work and home life

Putting employee wellbeing at the forefront of the business, all leaders are trained as mental health first aiders. There's wellbeing advice on offer for all staff, with tips and tools on subjects ranging from goal setting to diet and nutrition. There's also a bespoke menopause policy in place to support employees' individual needs.

Quick Facts

Organisation established in
1996
Total number of UK employees
Number of UK locations
40
Employee average age
56% : 44%
Male : Female employee ratio
25%
Employees earning £35k+
31%
Employee turnover (voluntary)
Quote from the top...
Our employees are at the heart of what we do, and they are our single biggest asset. Work should be a place that develops, inspires and grows a person - and a place that brings out the best in them. By listening to our people and encouraging new creative ways of doing this, we can ensure we bring out the best in them.

Debbie Mawer, People & Culture Director - Claims Consortium Group UK

Benefits

Development

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Family-friendly

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Long Service

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Latest Achievements

National Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Interested in a career with
Claims Consortium Group UK
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Claims Consortium Group UK

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