Clyde Valley Housing Association

Hidden mission statement
http://www.cvha.co.uk

Officially a Very Good
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STAFF ARE HUMBLE about what they do for Clyde Valley Housing Association yet they change lives by giving people a safe, warm home. The registered social landlord, in Motherwell, North Lanarkshire, credits its modest team with its success in "creating communities for the future" through the "immense" level of back-up they offer customers. "They are more than just providing houses. They play the role of social worker, family member, teacher, mediator and friend," says the association. They offer much needed support at the right time, it adds. The team of 57 employees feels well looked after, too, scoring 79% positive, in second place among small organisations, for the Wellbeing factor. There is a gym on site and a popular staff running club, born out of the success of a team entry in a local six-mile (10km) charity run. Managers make excellent role models, say staff, (78%, in third place), and motivate them to give their best every day (74%, fifth). They are confident that their managers would be quick to respond should they show signs of too much pressure (80%, third). Tom Barclay, the chief executive, eats with his staff every day and has introduced the Chief Executive's Birthday Stars to get to know everyone better. He and the chairman divide the staff into star signs and take a group out for an informal lunch every two months. Employees have great faith in his leadership (85%, in eighth place). Established in 1996, the housing association has invested more than £125m in developing 1,500 new homes and £40m in maintaining existing stock. Staff are happy with their pay and benefits (78%) and say their package is fair for their responsibilities (73%). Both are top 10 scores. www.cvha.co.uk

Featured Workplace Factors

My Team

94% of staff agreed

People in my team go out of their way to help me

They have introduced an annual staff awards ceremony which they call the CRAFTAs (Clyde Valley Recognition Awards for Talent and Achievement). These awards are nominated and judged by staff from all areas of the business. Awards are hosted by their staff members in a mock BAFTA ceremony and are presented to the winners. They keep it fun and light hearted, however the nominations are serious and are well received given that colleagues are nominating and judging. Categories include: Team of the Year, Inspiration Colleague and The Extra Mile Award The DAFTA in recognition of someone who has been particularly daft at some point. Last year the judging panel chose the whole staff team as winner of Team of the Year. This was in response to a number of overall achievements which they felt that everyone had contributed to. Rather than give financial prizes all staff were given a Wish Certificate which they could trade in at any point during the year. Suggestions for some trades included duvet days, having your car valeted by the Chief Executive or a team building event.

My Company

94% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

They have an extensive health and wellbeing programme. The most recent event was the Clyde Valley 10K team. One of the Leaders sought participants in order to raise funds for the chosen charity. He got nominations from all areas of the business and the company paid for entrant's fees and corporate tops. They mixed staff from all areas of the company, who through fun training sessions, became more confident and closer, resulting in improved team working. The team developed a great bond and raised a significant amount of money. The participants were all at different levels of fitness, some ran, some walked, but they all encouraged each other and waited for each other at the finish line. They had a team night out to celebrate and have committed to doing it again next year and encouraging others to join them. The running club has continued and staff now go out for a run once a week. They also did the annual health walk, have an onsite gym, carry out annual health checks for staff and provide advice on general health issues.

Leadership

92% of staff agreed

I have a great deal of faith in the person leading this organisation

They have an extensive health and wellbeing programme. The most recent event was the Clyde Valley 10K team. One of the Leaders sought participants in order to raise funds for the chosen charity. He got nominations from all areas of the business and the company paid for entrant's fees and corporate tops. They mixed staff from all areas of the company, who through fun training sessions, became more confident and closer, resulting in improved team working. The team developed a great bond and raised a significant amount of money. The participants were all at different levels of fitness, some ran, some walked, but they all encouraged each other and waited for each other at the finish line. They had a team night out to celebrate and have committed to doing it again next year and encouraging others to join them. The running club has continued and staff now go out for a run once a week. They also did the annual health walk, have an onsite gym, carry out annual health checks for staff and provide advice on general health issues.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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15
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15
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15
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