Companion Care / Vets4Pets

Hidden mission statement
http://www.ccvets.co.uk

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WHILE COMPANION CARE'S vets and nurses look after sick pets in surgeries up and down the country, staff at the firm's headquarters near Wantage in Oxfordshire are providing them with support, including marketing, tax and training. Teamwork is vital for the smooth running of the business's 130 joint-venture surgeries, which brought in revenues of more than £56.5m last year, along with profits of almost £4.3m. Both were significantly up on the previous year's figures — the latter by more than a third. Friendly, helpful colleagues, opportunities for self-development and low levels of stress are key to job satisfaction for the firm's 1,460 employees. And there's plenty of fun to be had with workmates (84% positive), who look out for one another (81%), according to staff who find their roles far from boring (78%, ranking 16th). Companion Care's facilities are state-of-the-art, from operating suites to digital x-ray imaging equipment and comprehensive laboratories. Behind the scenes, the learning and development department ensures that all employees get the training they need, from job-shadowing to clinical and professional courses run by an internal “academy”. The firm's graduate scheme welcomed 16 new trainees in 2013.Staff find their positions good for personal growth and the experience they gain valuable for their future (both 78%). Almost three-quarters of people earn £25,000 a year or less, including veterinary nurses, who have the most common role and do 34 hours a week on average, in return for a salary of around £15,000. Recognition schemes provide additional rewards for individuals' efforts, and range from prizes at the annual conference to thank-you notes and £25 vouchers for “doing something really great”. Work is an important part of life for employees (82%), who are completely clear about what is expected of them (73%) and find deadlines realistic (70%, ranking 20th). Head count has grown by a third in the past year, and there are plans for the firm to double in size over the next three years, which helps people feel their jobs are secure (75%). Most wouldn't leave tomorrow for another job (74%). www.companioncare.co.uk

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Companion Care / Vets4Pets

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Featured Workplace Factors

My Team

93% of staff agreed

My team is fun to work with

Companion Care have this year launched their very own Learning Academy which provides both clinical and professional development to their colleagues delivered by both internal and external experts. They also offer a Graduate Development Programme which supports new graduates through a 2 year mentoring programme which is closely aligned to their professional bodies' development requirements. This is a structured programme designed to ease the transition from graduate to seasoned vet by providing invaluable training, support and mentoring.

My Company

92% of staff agreed

My work is an important part of my life

Companion Care always try to ensure that all of their colleagues utilise all of their holiday entitlement along with taking time back for additional work they may do. They also actively promote regular rest breaks and none of their colleagues are contracted to work over 40 hours per week. They continue to monitor hours worked to ensure that they can spot any pressure points before they become an issue. Companion Care also offer Cycle2Work along with a number of other health related schemes.

Personal Growth

84% of staff agreed

This job is good for my own personal growth

All of the events Companion Care run are designed to bring their teams and functions together breaking down some of the barriers that can develop. Their Directors and board are always involved in their events to lead by example and show what a great team they are. Recently Companion Care expanded their Support Office into a new building and they ran competitions with the team to name the rooms, send pictures of their pets for the walls and their Directors held a free "Barn Warming" celebration with drinks, champagne and treats to welcome their colleagues and to present the "winners" with their prizes. Throughout the development of this expansion colleagues from different departments were involved to make sure areas such as the colleague rest area was designed how they would like it to be.

My Team
%

93% of staff agreed

My team is fun to work with

Companion Care have this year launched their very own Learning Academy which provides both clinical and professional development to their colleagues delivered by both internal and external experts. They also offer a Graduate Development Programme which supports new graduates through a 2 year mentoring programme which is closely aligned to their professional bodies' development requirements. This is a structured programme designed to ease the transition from graduate to seasoned vet by providing invaluable training, support and mentoring.

My Company
%

92% of staff agreed

My work is an important part of my life

Companion Care always try to ensure that all of their colleagues utilise all of their holiday entitlement along with taking time back for additional work they may do. They also actively promote regular rest breaks and none of their colleagues are contracted to work over 40 hours per week. They continue to monitor hours worked to ensure that they can spot any pressure points before they become an issue. Companion Care also offer Cycle2Work along with a number of other health related schemes.

My Team
%

93% of staff agreed

My team is fun to work with

Companion Care have this year launched their very own Learning Academy which provides both clinical and professional development to their colleagues delivered by both internal and external experts. They also offer a Graduate Development Programme which supports new graduates through a 2 year mentoring programme which is closely aligned to their professional bodies' development requirements. This is a structured programme designed to ease the transition from graduate to seasoned vet by providing invaluable training, support and mentoring.

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)
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Benefits

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

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