Creditfix

We are one of the largest Personal Insolvency Practices in the UK, helping debtors find the best solution based upon your individual circumstances.
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http://www.creditfix.co.uk

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Personal insolvency services provider Creditfix prides itself on its friendly and knowledgeable advisors who treat every client with "empathy, understanding and integrity."

The technology-based company has helped over 185,000 people get out from under serious debt with prompt, tailored and good-value support.

And its caring, open approach can also be seen inside the company, which has around 320 staff based at its Glasgow HQ and at sites in Carlisle and Manchester.

It encourages employees to look after themselves physically and mentally with a Wellness at Work programme that includes walking groups, yoga, football fit and dance fit. And all staff received a five per cent pay rise to help offset the rising cost of living.

Employees are kept in the know with regular company update videos, weekly team calls with management and a year-end conference that, thanks to a guest comedian, mixes the serious with the light-hearted.

Teams are encouraged to get creative with themed video calls, and each head of department has an incentive budget they can use for team outings or to reward staff who've gone the extra mile.

And Creditfix supports its staff to aim high. In the past 12 months, all its manager vacancies have been filled by employees already working for the business.

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Creditfix

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Featured Workplace Factors

Personal Growth

58% of staff agreed

This job is good for my own personal growth

The company ensures its staff have the training to offer its clients the right advice and solutions, providing empathy and understanding. It employs specialist staff to deal with each stage of the customer journey. And employees undertake vulnerable customer training and training that ensures they embody the company's core values.

My Manager

79% of staff agreed

My manager shares important knowledge and information with me

The company has an interactive Managing People training course, with group exercises and tests to check learning. It covers areas such as recruitment and selection, performance management, employment law and conducting one-to-ones. The Wellness at Work programme also supports managers in areas such a stress management and handling difficult discussions.

Giving Something Back

50% of staff agreed

This organisation has a strong social conscience

From Kiltwalks to bake sales, staff can always get involved in activities to benefit local and national causes. The company has also supported Motherwell's mental health programme and helped Celtic and Rangers support vulnerable fans. Employees have the option of payroll giving, and the company matches any funds raised for its chosen charity.

Personal Growth
%

58% of staff agreed

This job is good for my own personal growth

The company ensures its staff have the training to offer its clients the right advice and solutions, providing empathy and understanding. It employs specialist staff to deal with each stage of the customer journey. And employees undertake vulnerable customer training and training that ensures they embody the company's core values.

My Manager
%

79% of staff agreed

My manager shares important knowledge and information with me

The company has an interactive Managing People training course, with group exercises and tests to check learning. It covers areas such as recruitment and selection, performance management, employment law and conducting one-to-ones. The Wellness at Work programme also supports managers in areas such a stress management and handling difficult discussions.

Personal Growth
%

58% of staff agreed

This job is good for my own personal growth

The company ensures its staff have the training to offer its clients the right advice and solutions, providing empathy and understanding. It employs specialist staff to deal with each stage of the customer journey. And employees undertake vulnerable customer training and training that ensures they embody the company's core values.

Quick Facts

Organisation established in
2007
Total number of UK employees
Number of UK locations
34
Employee average age
54% : 46%
Male : Female employee ratio
46%
Employees earning £35k+
24%
Employee turnover (voluntary)
Quote from the top...

At Creditfix being an employer of choice isn’t just boardroom jargon. We’ve always been committed to providing a safe and happy workspace for employees because the reality is our business is only as strong as our colleagues.From our Wellness at Work scheme, to regular management and training updates, as well as annual staff parties, myself and senior management are dedicated to our team and ensuring meaningful engagement whenever possible.

Paul Mason, Chief Executive Officer

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