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Croner is a consultancy which specialises in the HR, health and safety, tax and reward sectors, offering advice, software and services to maximize business performance for a range of client companies.
The wellbeing of employees is paramount at Croner where a praise culture flows down from managing director Paul Holcroft who writes personal thank-you notes every week to the team members who have generated personal reviews on the independent Feefo platform. Those who get the most reviews can win cash bonuses. Positive feedback is showcased constantly on wallboards, personally naming advisors and highlighting the praise they have received.
In normal times, it likes to pamper its staff with access to a free personal trainer, free breakfasts every Monday, free parking, an onsite canteen and training and development opportunities. An employee assistance programme gives access to a free, confidential telephone helpline staffed by a qualified counsellor who can help with personal or professional issues.
Clear communications are seen as vital to business success. The senior management team sends weekly update emails concentrating on wellbeing and job security to all staff, whether in office, working from home or furloughed to explain changing working practices.
The group head of health & safety communicates regularly with employees about safety measures that have been put in place. They like to listen to their teams and senior leaders and employees work together to ensure that good ideas are taken on board and put into action.
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