Darlington Building Society

We’re a UK building society, providing mortgages, savings and home insurance as well as serving the local community.
Hidden mission statement
http://www.darlington.co.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

#
75
Best Company to work for in the UK
May 2021
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th
Best Company
to work for

With no outside shareholders to account to, Darlington Building Society nonetheless makes itself accountable to its employees and the communities in which they live. All dividends are used to benefit members of the mutual organisation, named after the Co Durham town in which it was founded in 1856.

The society is committed to working for the benefit of its people and region. It supports employment at its nine branches across the Northeast, including the Tees Valley, North Yorkshire and Co Durham. It also runs Darlingtonline, its online banking service.

A Darlington pledge is to annually share 5% of net profits after tax and it offers various career prospects, too – the latter being a key objective in the development of its people. This year to date the society has recruited 31 new starters, launched its first apprenticeship scheme for 16-24 year olds – which attracted eight of the new joiners – and offered internal promotions and secondments to 18 existing employees.

Further work was on offer when the society refurbished all its branches. In 2020 it also funded holiday enrichment clubs and homework clubs for schoolchildren and supported a local charity that works to distribute food and other basic shopping staples that would have otherwise gone to waste.

CEO Andrew Craddock has been the steady hand guiding the society throughout the pandemic. From the beginning he made himself visible to all colleagues to provide them with reassurance and confidence that their wellbeing and safety were his top priority

Featured Workplace Factors

Leadership

93% of staff agreed

This organisation is run on strong values / principles

The CEO immediately moved monthly conference calls to weekly video calls, to keep that feeling of closeness as a work family. The society introduced question tool Slido to confidentially answer any questions or concerns. Company-wide events such as breakfast with the executive and lunch with the board all continued, virtually.

My Company

93% of staff agreed

I feel proud to work for this organisation

The Darlington announced its Best Companies survey results across the society, utilising all-staff calls and virtual channels. The full board and executive then focused on areas including departments and job grades and instigated action plans, where needed. A Pulse survey was planned for March 2021 to track progress and sentiment

Wellbeing

77% of staff agreed

I am happy with the balance between my work and home life

All employees received a bespoke, personally designed gift box with a card, mug, hot chocolate and chocolates, feelgood quotes, and a copy of Charlie Mackesy's book, The Boy, the Mole, the Fox and the Horse, a tale of inspiration and hope. A photo is posted on the Darlington's Instagram page.

Quick Facts

Organisation established in
1856
Total number of employees
10
Number of UK locations
39
Employee average age
29% : 71%
Male : Female employee ratio
17%
Employees earning £35k+
7%
Employee turnover (voluntary)

Benefits

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Private Healthcare

Companies offering private health insurance to all employees.

List Positions

National Ranking
#
75
Best Small Companies to work for in the UK
National Ranking
#
75
Best Mid-Sized Companies to work for in the UK
National Ranking
#
75
Best Mid-Sized Companies to work for in the UK
National Ranking
#
75
Best Large Companies to work for in the UK
National Ranking
#
75
Best Big Companies to work for in the UK
National Ranking
#
75
Best NFP Organisations to work for in the UK
Sector Ranking
#
19
Best Companies to work for in the UK
Sector Ranking
#
19
Best Companies to work for in the UK
Sector Ranking
#
19
Best Companies to work for in the UK
Sector Ranking
#
19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
Sector Ranking
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19
Best Companies to work for in the UK
London
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Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
London
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Best Big Companies to work for in London
The Midlands
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Best Companies to work for in the Midlands
East of England
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Best Companies to work for in the East of England
The North East
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23
Best Companies to work for in the North East
The North West
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Best Companies to work for in the North West
Northern Ireland
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Best Companies to work for in Northern Ireland
Scotland
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The South East
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The South West
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Best Companies to work for in the South West
Wales
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Best Companies to work for in the Wales
Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
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