Darlington Building Society

To be a thriving, independent, regional Building Society that creates a feeling of pride amongst its staff, members & community.
Hidden mission statement
http://www.darlington.co.uk

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Darlington Building Society was formed in 1856, as the Darlington Working Men's Equitable Permanent Building Society, to benefit local people.

As a mutual organisation it is committed to working for the benefit of its members, supporting employment, people, and communities.

Today, the Society has nine branches spread across the Northeast of England, including the Tees Valley, North Yorkshire, and County Durham. The investment in its branch network is also supported by Darlingtonline, the Society’s dedicated online banking service.

As well as caring for its members, Darlington Building Society also cares for its employees. It prides itself on preventative wellbeing support, and aims to create a safe environment for colleagues to speak truly about how they feel.

It has 14 trained Mental Health First Aiders across the business who triage colleagues and refer them to the MH specialist in the HR team. The organisation also provides an EAP for general day-to-day support or lower-grade mental health changes.

Darlington Building Society also provides private counselling outside of its EAP. It will pay for 8 sessions with a specialist counsellor of the employee’s choosing.

The organisation recognises that early intervention with a trusted professional is key to helping a colleague manage their wellbeing. Its wellbeing offering is supported by its Wellbeing Hub. The site and is kept up to date with new podcasts, webinars and news on wellbeing matters.

A spotlight on

Darlington Building Society

View the latest achievements

Featured Workplace Factors

My Team

92% of staff agreed

People in my team go out of their way to help me

The organisation allocates a budget of £5 per head per month to each line manager for engagement with their team. This budget allows managers to run events such as monthly bingo or scavenger hunts. Managers can also use this money to pay towards teams’ lunches, dinners, or group events such as escape rooms.

Leadership

91% of staff agreed

This organisation is run on strong values / principles

Every member of the Leadership is visible across the organisation and engages with teams frequently. This open approach sits alongside other team communications which includes annual conference and AGM, quarterly employee council meetings, EDI forum meetings, and 1-2-1’s, and monthly full company engagement call with updates, monthly team meetings, and individual line manager catch ups.

Personal Growth

85% of staff agreed

The experience I gain from this job is valuable for my future

From day one, all colleagues have access to the organisation’s learning management system. This system allows employees to explore their own roles in more detail but has also enables them to explore other areas of the business that they have an interest in, increasing their knowledge of the business, but also the wider sector.

My Team
%

92% of staff agreed

People in my team go out of their way to help me

The organisation allocates a budget of £5 per head per month to each line manager for engagement with their team. This budget allows managers to run events such as monthly bingo or scavenger hunts. Managers can also use this money to pay towards teams’ lunches, dinners, or group events such as escape rooms.

Leadership
%

91% of staff agreed

This organisation is run on strong values / principles

Every member of the Leadership is visible across the organisation and engages with teams frequently. This open approach sits alongside other team communications which includes annual conference and AGM, quarterly employee council meetings, EDI forum meetings, and 1-2-1’s, and monthly full company engagement call with updates, monthly team meetings, and individual line manager catch ups.

My Team
%

92% of staff agreed

People in my team go out of their way to help me

The organisation allocates a budget of £5 per head per month to each line manager for engagement with their team. This budget allows managers to run events such as monthly bingo or scavenger hunts. Managers can also use this money to pay towards teams’ lunches, dinners, or group events such as escape rooms.

Quick Facts

Organisation established in
1856
Total number of UK employees
Number of UK locations
40
Employee average age
33% : 67%
Male : Female employee ratio
32%
Employees earning £35k+
14%
Employee turnover (voluntary)
Quote from the top...

True Colleague engagement is at the core of who we are and how we are able to deliver award winning service on behalf of our members and communities. We champion a culture of growth and diversity and encourage all Colleagues to be their authentic selves every day. We are able to support this authenticity with career development pathways at all levels, as well an employee-led diversity and inclusion programme which also supports the mental health, wellbeing, and career aspirations of all of our Colleagues.

Helen Easton, Director of People & Culture, Darlington Building Society

Benefits

Profit Related Pay

Companies offering profit related pay to all employees.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

National Ranking
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41
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Interested in a career with
Darlington Building Society
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Darlington Building Society

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