Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

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Best Company to work for in the UK
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Best Company
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Direct Line is a leading retail general insurer that is home to well-known brands including Direct Line, Churchill, Privilege and Green Flag. The firm first opened their doors in 1985 selling car insurance from a single call centre in Croydon. Today, they have insurance available to both private and commercial customers within the UK. They offer cover for the home, pets, travel, life, and breakdown, as well as landlord and business insurance. Direct Line have more than 10 million customers, provide 13,000 car insurance quotes daily, sell a Direct Line policy every 10 seconds, and receive notifications from customers about a claim every 30 seconds. The head office of Direct Line is based in Bromley and is overseen by Chief Executive Officer Paul Geddes.

Featured Workplace Factors

Giving Something Back

93% of staff agreed

My organisation encourages charitable activities

Direct Line need their managers to stretch themselves, perform to the best of their ability and continuously improve. Their straightforward and less bureaucratic approach to managing performance and development is based on two-way communication between management and employees.

My Team

92% of staff agreed

People in my team go out of their way to help me

Their CONNECT programme, set up in 2014 and delivered to more than 5,000 employees, allows fresh thinking and better conversations to take place at work in order to deliver an improved experience to customers and bolster communication with each other.

My Company

91% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Direct Line need their managers to stretch themselves, perform to the best of their ability and continuously improve. Their straightforward and less bureaucratic approach to managing performance and development is based on two-way communication between management and employees.

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

List Positions

National Ranking
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Best Mid-Sized Companies to work for in the UK
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Best Large Companies to work for in the UK
National Ranking
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Best Big Companies to work for in the UK
National Ranking
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3
Best NFP Organisations to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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London
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Best Large Companies to work for in London
London
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