Direct Line is a leading retail general insurer that is home to well-known brands including Direct Line, Churchill, Privilege and Green Flag. The firm first opened their doors in 1985 selling car insurance from a single call centre in Croydon. Today, they have insurance available to both private and commercial customers within the UK. They offer cover for the home, pets, travel, life, and breakdown, as well as landlord and business insurance. Direct Line have more than 10 million customers, provide 13,000 car insurance quotes daily, sell a Direct Line policy every 10 seconds, and receive notifications from customers about a claim every 30 seconds. The head office of Direct Line is based in Bromley and is overseen by Chief Executive Officer Paul Geddes.
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Featured Workplace Factors
93% of staff agreed
My organisation encourages charitable activities
Direct Line need their managers to stretch themselves, perform to the best of their ability and continuously improve. Their straightforward and less bureaucratic approach to managing performance and development is based on two-way communication between management and employees.
92% of staff agreed
People in my team go out of their way to help me
Their CONNECT programme, set up in 2014 and delivered to more than 5,000 employees, allows fresh thinking and better conversations to take place at work in order to deliver an improved experience to customers and bolster communication with each other.
91% of staff agreed
I believe I can make a valuable contribution to the success of this organisation
Direct Line need their managers to stretch themselves, perform to the best of their ability and continuously improve. Their straightforward and less bureaucratic approach to managing performance and development is based on two-way communication between management and employees.
93% of staff agreed
My organisation encourages charitable activities
Direct Line need their managers to stretch themselves, perform to the best of their ability and continuously improve. Their straightforward and less bureaucratic approach to managing performance and development is based on two-way communication between management and employees.
92% of staff agreed
People in my team go out of their way to help me
Their CONNECT programme, set up in 2014 and delivered to more than 5,000 employees, allows fresh thinking and better conversations to take place at work in order to deliver an improved experience to customers and bolster communication with each other.
93% of staff agreed
My organisation encourages charitable activities
Direct Line need their managers to stretch themselves, perform to the best of their ability and continuously improve. Their straightforward and less bureaucratic approach to managing performance and development is based on two-way communication between management and employees.
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Long Service
Companies where at least 40% of the staff have worked there for more than five years.
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Companies offering at least 10 weeks’ full pay or generous alternative.
Pensions
Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.
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Direct Line Group
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