Dougie Mac

We provide all hospice services free of charge to patients with life-limiting illnesses, also offering supportive care to their families and carers.
Hidden mission statement
http://www.dmhospice.org.uk

Officially a Very Good
Company to Work For

Officially a Very Good
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Officially an Outstanding
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Officially an Outstanding
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Officially a World Class
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Officially a World Class
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Officially a Good
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Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

#
80
Best Company to work for in the UK
May 2021
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th
Best Company
to work for

The vision at the Douglas Macmillan Hospice –affectionately known by all across its North Staffordshire region and beyond as the Dougie Mac – is to be admired as a centre of excellence for palliative and end-of-life care. All of its services are provided free of charge to 3,000-plus adults each year at a total cost of £13m.

The hospice receives 20% from clinical commissioning grants and the other 80% is funded by the fantastic generosity of its local communities. One long-term corporate partner sponsoring the Dougie Mac is the Stoke-on-Trent-based Hanley Economic Building Society, a fellow Best Company to Work For.

The Dougie Mac, founded in 1973, is proud to provide holistic care to patients and their families covering physical, emotional, spiritual and social needs. Its community-based practice includes a Hospice at Home team and a 26-bed unit in Blurton. Palliative care nurse specialists man an advice line 24/7.

Staff welfare has been paramount over the past year too, with the leadership team engaged in virtual or telephone meetings – including with anyone furloughed – with everyone.

In 2018, the Dougie Mac was the first hospice in Staffordshire to appoint an Admiral Nurse – nurses with specialist training in dementia; last year it was the only UK hospice to have two Admiral Nurses.

The hospice aims to help people achieve the very best quality of life when they need it most by growing as a sustainable organisation, delivering outstanding value for money, and remaining true to its values of compassion, accountability, respect and excellence.

Featured Workplace Factors

My Manager

83% of staff agreed

My manager cares about me as an individual

A weekly Covid meeting was set up with clinical managers and the executive team discussing any particular issues across the organisation with staff. This continues bi-weekly. A health cash plan has provided telephone counselling to employees and managers who have struggled over the past year.

Leadership

89% of staff agreed

This organisation is run on strong values / principles

Senior managers delivered step-by-step training over Zoom and areas were allocated for people to meet in a socially distanced manner. Everyone got appropriate PPE and a video message from CEO David Webster thanked the whole team for their contribution.

My Company

96% of staff agreed

I feel proud to work for this organisation

Shop bubbles have been set up across the Dougie Mac shops network so there is one strategy for all and to ensure that people return in roles they feel safe in. Videos were made to inform employees of changes made such as the one-way system and screens by the till.

Quick Facts

Organisation established in
1973
Total number of employees
1
Number of UK locations
47
Employee average age
12% : 88%
Male : Female employee ratio
12%
Employees earning £35k+
10%
Employee turnover (voluntary)

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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80
Best Small Companies to work for in the UK
National Ranking
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80
Best Mid-Sized Companies to work for in the UK
National Ranking
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80
Best Mid-Sized Companies to work for in the UK
National Ranking
#
80
Best Large Companies to work for in the UK
National Ranking
#
80
Best Big Companies to work for in the UK
National Ranking
#
80
Best NFP Organisations to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
Sector Ranking
#
14
Best Companies to work for in the UK
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The Midlands
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46
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Quote from the top...
"I’m delighted to once again achieve a 2 star accreditation during what has been a very challenging time for the health and charity sector, in the midst of the Covid19 pandemic the resilience and tenacity of our wonderful hospice staff has been inspirational."

David Webster, CEO - Dougie Mac

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