Officially a Very Good
Company to Work For
Officially a Very Good
Company to Work For
Officially an Outstanding
Company to Work For
Officially an Outstanding
Company to Work For
Officially a World Class
Company to Work For
Officially a World Class
Company to Work For
Officially a Good
Company to Work For
Officially a Good
Company to Work For
The vision at the Douglas Macmillan Hospice –affectionately known by all across its North Staffordshire region and beyond as the Dougie Mac – is to be admired as a centre of excellence for palliative and end-of-life care. All of its services are provided free of charge to 3,000-plus adults each year at a total cost of £13m.
The hospice receives 20% from clinical commissioning grants and the other 80% is funded by the fantastic generosity of its local communities. One long-term corporate partner sponsoring the Dougie Mac is the Stoke-on-Trent-based Hanley Economic Building Society, a fellow Best Company to Work For.
The Dougie Mac, founded in 1973, is proud to provide holistic care to patients and their families covering physical, emotional, spiritual and social needs. Its community-based practice includes a Hospice at Home team and a 26-bed unit in Blurton. Palliative care nurse specialists man an advice line 24/7.
Staff welfare has been paramount over the past year too, with the leadership team engaged in virtual or telephone meetings – including with anyone furloughed – with everyone.
In 2018, the Dougie Mac was the first hospice in Staffordshire to appoint an Admiral Nurse – nurses with specialist training in dementia; last year it was the only UK hospice to have two Admiral Nurses.
The hospice aims to help people achieve the very best quality of life when they need it most by growing as a sustainable organisation, delivering outstanding value for money, and remaining true to its values of compassion, accountability, respect and excellence.
My manager cares about me as an individual
A weekly Covid meeting was set up with clinical managers and the executive team discussing any particular issues across the organisation with staff. This continues bi-weekly. A health cash plan has provided telephone counselling to employees and managers who have struggled over the past year.
This organisation is run on strong values / principles
Senior managers delivered step-by-step training over Zoom and areas were allocated for people to meet in a socially distanced manner. Everyone got appropriate PPE and a video message from CEO David Webster thanked the whole team for their contribution.
I feel proud to work for this organisation
Shop bubbles have been set up across the Dougie Mac shops network so there is one strategy for all and to ensure that people return in roles they feel safe in. Videos were made to inform employees of changes made such as the one-way system and screens by the till.
Companies offering a minimum of 26 days annual leave to all employees.
Companies where at least 40% of the staff have worked there for more than five years.
Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.
At least 40% of senior managers are women.
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