All line managers in Egress undergo regular one to one mentoring by the HR Manager. These sessions complement the ‘on the job' coaching sessions in Performance Management, Recruitment and Retention. Additionally, all managers receive monthly direct feedback from their function's C-level executive, as they are a small company, the flat management structure allows them to do this with high frequency. The business is growing fast and as such, opportunities for personal growth – particularly at the mid-manager level – are constantly arising. They do not recruit mid-managers from outside the business, preferring to promote from within and give existing team members the chance to start their managerial careers in a familiar environment.

All line managers in Egress undergo regular one to one mentoring by the HR Manager. These sessions complement the ‘on the job' coaching sessions in Performance Management, Recruitment and Retention. Additionally, all managers receive monthly direct feedback from their function's C-level executive, as they are a small company, the flat management structure allows them to do this with high frequency. The business is growing fast and as such, opportunities for personal growth – particularly at the mid-manager level – are constantly arising. They do not recruit mid-managers from outside the business, preferring to promote from within and give existing team members the chance to start their managerial careers in a familiar environment.

Whilst some of the company employees have fixed desks, a significant number are encouraged to sit where they like in the office - which is primarily an open plan design with a hot desking infrastructure. For example, rather than having the sales and technical services teams sit in defined spaces, offering them the flexibility to sit next to peers who are working on the same projects means employees collaborate better and produce better results for the business and their customers. In the software development teams – they have recently implemented a version of Scrum (an iterative agile method for managing product development). This has improved communication and resulted in significant improvements to the development process and the quality of the software produced, whilst reducing the time required to produce a customer ready version of the software.