Empiric Student Property

Our purpose is to help students make the most of their university life by providing safe and modern living spaces with friendly service that makes them feel at home.
Hidden mission statement
http://www.empiric.co.uk

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Best Company to work for in the UK
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It began in 2014 with just three properties in three cities, but today Empiric Student Property has 90 in 29 British cities.

Under the Hello Student brand it operates purpose-built, modern accommodation in prime spots in university towns and cities. According to its website, it's "all about creating homes, not halls".

The company's mission statement is: "To help students make the most of their university life by providing safe and modern living spaces with friendly service that makes them feel at home. We want to see our students flourish. We aim to treat each student as an individual and support them through their student life with us. Their wellbeing and experience during their time with is our priority."

Students have the choice of studios, shared flats or townhouses. Bills are included in the rent, along with free contents insurance. Fast broadband connections, work and study spaces, gyms, cinemas, security systems and onsite staff come with the homes.

Empiric Student Property is listed on the stock market and manages its central services, such as IT, facilities and finance, in-house.

The company values spell "homes" (H = honest, O = one team, M = memorable, E = equal and S = successful). These values guide decision-making, and senior leaders are expected to demonstrate their commitment to them and encourage all colleagues to live by them.

Employees are encouraged to speak up about how the company can make improvements that will matter to the team, the student customers and the communities the company serves.

Empiric Student Property

Latest Achievements

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Featured Workplace Factors

My Manager

77% of staff agreed

My manager cares about how satisfied I am in my job

Additional training, in-house or with external trainers, is offered on key aspects of managers' roles, such as health and safety, and budget and people management. All people managers must complete the Mental Health Champion course to increase their knowledge of wellbeing support for their teams and themselves.
Giving Something Back

50% of staff agreed

This organisation has a strong social conscience

Managers in city locations are given funding to organise social events. These may involve the community, such as a beach clean in Falmouth. During the summer turnaround, when students leave, unwanted items are given as donations to the British Heart Foundation, food banks and animal charities.
My Company

75% of staff agreed

I love working for this organisation

Results of the last survey were presented to the senior leadership team and then all staff. Managers use a presentation of the results at team meetings to promote discussion and give feedback on proposed improvements. The colleague forum refines actions further and discusses the next steps.
My Manager
%

77% of staff agreed

My manager cares about how satisfied I am in my job

Additional training, in-house or with external trainers, is offered on key aspects of managers' roles, such as health and safety, and budget and people management. All people managers must complete the Mental Health Champion course to increase their knowledge of wellbeing support for their teams and themselves.
Giving Something Back
82%

50% of staff agreed

This organisation has a strong social conscience

Managers in city locations are given funding to organise social events. These may involve the community, such as a beach clean in Falmouth. During the summer turnaround, when students leave, unwanted items are given as donations to the British Heart Foundation, food banks and animal charities.
My Company
96%

75% of staff agreed

I love working for this organisation

Results of the last survey were presented to the senior leadership team and then all staff. Managers use a presentation of the results at team meetings to promote discussion and give feedback on proposed improvements. The colleague forum refines actions further and discusses the next steps.

Quick Facts

Organisation established in
2014
Total number of UK employees
Number of UK locations
38
Employee average age
53% : 47%
Male : Female employee ratio
17%
Employees earning £35k+
33%
Employee turnover (voluntary)
Quote from the top...
Our business is evolving from one historically focused on our property portfolio, to an operational one delivering customer service and putting people first. We know that being successful in the future will depend on developing our competitive advantage, as customers have increasing levels of choice. In these circumstances, understanding how colleagues feel about their work experience and committing to making improvements that increase their engagement and help towards our ambition of being a “great place to work” is absolutely critical.

Duncan Garrood, CEO - Empiric Student Property

Benefits

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
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National Ranking
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107
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107
Best Mid-Sized Companies to work for in the UK
National Ranking
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107
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National Ranking
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107
Best Big Companies to work for in the UK
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107
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London
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27
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27
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London
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27
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London
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27
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27
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East of England
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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