Family Housing Association

Managing over 2,800 affordable homes, we provide a range of services including the development of new homes to people and communities.
Hidden mission statement
http://www.fha-wales.com

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Teamwork makes the dream work at social landlord, Family Housing Association (FHA), where staff pitched in together to make sure the organisation was able to provide vital care and support to vulnerable tenants during the pandemic. FHA was inundated with volunteers from across the organisation who were willing to be trained up to help support key workers.

Based in Swansea, FHA was established in 1975 to meet the housing needs of families and older and more vulnerable people with a mission to create strong, vibrant and resilient communities where people can live active, fulfilling, lives living independently and safely. Today it manages more than 2,800 affordable homes and provide a range of services, including the development of new homes, for people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.

A registered society for the benefit of the community, it is passionate about improving the quality of people's lives including the people it houses and supports and the 250 employees who do the work. Trust, honesty, innovation, fairness, respect and accountability are the principles which guide the not-for-profit organisation in everything it does.

During the pandemic FHA showed trust in staff by abandoning time recording and core hours and moving to a flexible work when you can policy. Once the Coronavirus crisis has passed FHA will offer staff the opportunity to work from home for part of their week.

A spotlight on

Family Housing Association

View the latest achievements

Featured Workplace Factors

My Company

78% of staff agreed

I love working for this organisation

The organisation showed its work family it cared during the pandemic with paid days off to recognise the contribution they had made, thank you days focussed on fun and wellbeing plus treat bags accompanied by a note of appreciation from Chief Executive, Marcia Sinfield.

Personal Growth

70% of staff agreed

The training in this job is a great benefit to me personally

FHA has always invested significantly in training and development even in challenging periods and last year it introduced a Leading Change Programme, open to all while 30 staff took up the opportunity to increase their skills and qualifications through apprenticeship programmes.

Wellbeing

80% of staff agreed

I am happy with the balance between my work and home life

Teams have had coffee mornings, quizzes and opportunities to just talk about how they are feeling with support from Time to Change Champions and they have been encouraged to take a walk during their breaks to appreciate nature with WhatsApp groups featuring different activities and beautiful views from across Wales.

My Company
%

78% of staff agreed

I love working for this organisation

The organisation showed its work family it cared during the pandemic with paid days off to recognise the contribution they had made, thank you days focussed on fun and wellbeing plus treat bags accompanied by a note of appreciation from Chief Executive, Marcia Sinfield.

Personal Growth
82%

70% of staff agreed

The training in this job is a great benefit to me personally

FHA has always invested significantly in training and development even in challenging periods and last year it introduced a Leading Change Programme, open to all while 30 staff took up the opportunity to increase their skills and qualifications through apprenticeship programmes.

Wellbeing
96%

80% of staff agreed

I am happy with the balance between my work and home life

Teams have had coffee mornings, quizzes and opportunities to just talk about how they are feeling with support from Time to Change Champions and they have been encouraged to take a walk during their breaks to appreciate nature with WhatsApp groups featuring different activities and beautiful views from across Wales.

Quick Facts

Organisation established in
1975
Total number of UK employees
Number of UK locations
44
Employee average age
30% : 70%
Male : Female employee ratio
9%
Employees earning £35k+
7%
Employee turnover (voluntary)
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Benefits

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Family Housing Association
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Family Housing Association

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