GAIL's

To make world-class craft baking a part of every neighbourhood.
Hidden mission statement
http://www.gailsbread.co.uk

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In the 1990s, Gail Mejia brought the best bakers in town together to bake bread for London’s top chefs. Today, GAIL's continues to specialise in sourdough, as well as making pastries, cakes and savouries for its neighbourhood bakeries in London, the southeast and more recently, Manchester.

The organisation believes in the power of community, in helping those around it and living as sustainably as possible. GAIL's insist on the finest ingredients, supporting small businesses wherever it can, and though it is always innovating, the skill of its baking is based on time-honoured techniques.

GAIL’S ‘Waste Not’ sustainability initiative is focused on reducing the organisation’s environmental impact. One of the key work streams is its commitment to 100% recyclable or home-compostable packaging. The organisation is currently at 81% and is working through the last few lines it needs to improve upon.

Another Waste Not work stream is focused on reducing the waste GAIL’S sends to landfill. It currently sends 45% of its waste to recycling or composting facilities, and is aiming to reach 60% by the middle of next year.

It shares the progress of its work through regular board updates and an annual impact report. It also regularly communicate progress and specific actions colleagues can take through its weekly newsletter, GAIL's Together Facebook page, and at its quarterly awards ceremony.

A spotlight on

GAIL's

View the latest achievements

Featured Workplace Factors

Wellbeing

59% of staff agreed

I am happy with the balance between my work and home life

Food discount was increased to 50% off when not working and completely free during work hours. The organisation also reviewed its pay structures to keep ahead of the game. Managers receive a pay review twice yearly and the average increase last year was 8%.
My Team

83% of staff agreed

My team is fun to work with

Its monthly Cascade process brings initiatives, launches and updates to all teams, including a bake-off to test new products, SHINE customer experience training, financial results, leadership initiatives, team building activities, and staff engagement. This brings teams together to focus on key areas of importance to the business in a consistent, considered and empowering way.
Personal Growth

63% of staff agreed

This job is good for my own personal growth

There are clear development pathways for every individual and succession plans in place for every role. As individuals grow in their career, they are cross-trained so that they understand all aspects of the business. This ensures every colleague understands the pressures and challenges of each part of the bakery.
Wellbeing
%

59% of staff agreed

I am happy with the balance between my work and home life

Food discount was increased to 50% off when not working and completely free during work hours. The organisation also reviewed its pay structures to keep ahead of the game. Managers receive a pay review twice yearly and the average increase last year was 8%.
My Team
%

83% of staff agreed

My team is fun to work with

Its monthly Cascade process brings initiatives, launches and updates to all teams, including a bake-off to test new products, SHINE customer experience training, financial results, leadership initiatives, team building activities, and staff engagement. This brings teams together to focus on key areas of importance to the business in a consistent, considered and empowering way.
Wellbeing
%

59% of staff agreed

I am happy with the balance between my work and home life

Food discount was increased to 50% off when not working and completely free during work hours. The organisation also reviewed its pay structures to keep ahead of the game. Managers receive a pay review twice yearly and the average increase last year was 8%.

Quick Facts

Organisation established in
1990
Total number of UK employees
Number of UK locations
30
Employee average age
37% : 63%
Male : Female employee ratio
8%
Employees earning £35k+
91%
Employee turnover (voluntary)
Quote from the top...
I've been humbled by the outstanding hard work and commitment shown by my colleagues as we continued to grow, especially at a time when hospitality has faced existential challenges. We will only ever be as successful as the Breadheads who join our mission to bring great bread and coffee to even more neighbourhoods. Joining the ranks of the UK's Best Companies is a critical part of our strategy to recruit and retain the best people.

Marta Pogroszewska, Managing Director

Benefits

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
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22
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22
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22
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22
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London
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13
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13
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13
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East of England
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70
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28
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Scotland
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The South East
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86
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Wales
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Yorkshire & The Humber
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29
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22
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Big
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13
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70
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28
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86
Best
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Best
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29
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