Golden Lane Housing

Delivering leading housing solutions for everyone with a learning disability to access good quality housing that meets their needs.
Hidden mission statement
https://www.glh.org.uk/

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Recognised as a disability confident employer, Golden Lane Housing has made a number of commitments to improve equality of opportunity for people with a disability and ensure all its colleagues develop an awareness of disability to help these commitments work.

Golden Lane Housing works with adults with learning disabilities providing supported housing around which they can build their lives. It was established as an independent charity by Mencap in 1998 to help tackle the immense challenges that people with a learning disability face in finding a home.

Since its inception GLH has invested more than £119.6 million transforming the lives of over 2,048 people with a wide range of needs in more than 1,170 properties across England, Wales and Northern Ireland. The Manchester-based medium-size charity, which houses more than 100 people every year, also provides specialist landlord services to tenants and campaigns on issues including funding for housing, welfare reform and housing-related benefits.

Staff are driven by their passion to make a difference and the organisation's values which include being inclusive, caring and positive. Giving back to the community colleagues have supported local groups within their area, such as helping the elderly and the vulnerable, as well as helping tenants to maintain & update their gardens or painting their rooms to make them picture-perfect and safe.

Colleagues have also raised money for Mind & Cancer Research through a number of sponsored events, and have raised a total of £11,500 over the years with its annual Christmas Raffle.

A spotlight on

Golden Lane Housing

View the latest achievements

Featured Workplace Factors

Wellbeing

75% of staff agreed

I am happy with the balance between my work and home life

Recognised as a Mental Health Confident Employer by the Workplace Mental Health Charter CIC, colleagues are given access to the Mental Health Hub app featuring mindfulness sessions, CBT, Audio meditation, and emergency contact numbers. Mental Health Mondays were also introduced, led by Mental Health First Aiders who communicate educational and supportive information.
My Team

90% of staff agreed

People in my team go out of their way to help me

Through the use of Staff Circle colleagues can share anything the wish through “the kitchen” section, in place of chats over coffee in the office, where colleagues can discuss topics outside of work. The Staff Circle also has “The Source”, allowing the Board and Leaders to provide business updates to all colleagues.
Personal Growth

89% of staff agreed

The experience I gain from this job is valuable for my future

GLH's development programme is given to all colleagues, featuring monthly mandatory training on topics such as GDPR, dispute resolution, and managing stress, to be completed in their weekly development time slot. Every 6 weeks check-ins are held with colleagues and their line managers, covering their development needs and any specialist training that may be required.
Wellbeing
%

75% of staff agreed

I am happy with the balance between my work and home life

Recognised as a Mental Health Confident Employer by the Workplace Mental Health Charter CIC, colleagues are given access to the Mental Health Hub app featuring mindfulness sessions, CBT, Audio meditation, and emergency contact numbers. Mental Health Mondays were also introduced, led by Mental Health First Aiders who communicate educational and supportive information.
My Team
82%

90% of staff agreed

People in my team go out of their way to help me

Through the use of Staff Circle colleagues can share anything the wish through “the kitchen” section, in place of chats over coffee in the office, where colleagues can discuss topics outside of work. The Staff Circle also has “The Source”, allowing the Board and Leaders to provide business updates to all colleagues.
Personal Growth
96%

89% of staff agreed

The experience I gain from this job is valuable for my future

GLH's development programme is given to all colleagues, featuring monthly mandatory training on topics such as GDPR, dispute resolution, and managing stress, to be completed in their weekly development time slot. Every 6 weeks check-ins are held with colleagues and their line managers, covering their development needs and any specialist training that may be required.

Quick Facts

Organisation established in
1998
Total number of UK employees
Number of UK locations
43
Employee average age
44% : 56%
Male : Female employee ratio
42%
Employees earning £35k+
6%
Employee turnover (voluntary)
Quote from the top...
Our colleagues are at the forefront of our services and work, and engagement across the organisation is vital. We engage with each on regular all colleagues calls, and our colleague engagement committee in an important link with the Executive team. There is real focus on organisational change, and our mental health and wellbeing. We are incredibly proud to have a diverse and engaged workforce committed to making a difference to the lives of people with a learning disability and autism.

John Verge, Chief Executive - Golden Lane Housing

Benefits

Family-friendly

Companies offering school hours contracts to all staff.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Golden Lane Housing
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