Haven House Children's Hospice

Hidden mission statement
http://www.havenhouse.org.uk

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Haven House support children and young people aged from birth to 19 years old who have life-limiting or life-threatening conditions. Its mission is to provide the highest quality care, including respite and end-of-life care to babies, children and young people and their families across its local communities. Since its inception in the 1990s, the charity has supported over 900 families across North and North East London, West Essex and East Hertfordshire. Haven House have worked to ensure that every aspect of an employee's experience during their time at the charity is a positive one. This has included improving access to online policies and procedures to enable staff to take control of their ability to improve their knowledge. Chief Executive Mike Palfreman engages with every member of the organisation on a daily basis by having his lunch in the staff kitchen and volunteering within the care team and at the numerous fundraising events held at Haven House.

Featured Workplace Factors

My Company

98% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The senior management team cooked a staff BBQ in the summer in the grounds of the hospice, and every member of the leadership team volunteered their time at the annual summer fair and at fundraising events. The CEO engages with everyone daily and eats in the staff kitchen.

Leadership

94% of staff agreed

The leader of this organisation runs this organisation based on sound moral principles

The Haven House 2020 Vision is visible on the website and part of the recruitment process. A competency framework links into the organisation's core values and forms part of the appraisal process.

My Manager

94% of staff agreed

My manager regularly expresses their appreciation when I do a good job

Haven House are keen to reduce one-time-only plastics. All staff get a water bottle and one-time-only plastic cups are minimised. Green initiatives include an instant boiling water tap, recycling toner cartridges and sensor lights. The garden is planted to attract bees.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Women in Senior Management

At least 40% of senior managers are women.

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