HCSS Education

Hidden mission statement
http://www.hcsseducation.co.uk

Officially a Very Good
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Officially an Outstanding
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Officially a Global*
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Best Company to work for in the UK
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PUTTING THE KETTLE on is one of Howard Jackson's most important jobs at educational finance software firm HCSS Education. Every six weeks Jackson, the chief executive and founder of Macclesfield-based company, opens his door to any of his 68 staff who fancy a “brew with the boss” and a chat. HCSS was taken over by the Access Group in January but Jackson will stay on for “some time” with his “fabulous team”. People feel he cares for them as individuals (84% positive). www.hcsseducation.co.uk

Featured Workplace Factors

My Company

100% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

At HCSS Education each leader operates an open door policy and encourages employees to have their say through positive feedback in team meetings and performance reviews. All employees are encouraged to attend an Invention and Innovation group if they have an idea or suggestion – this enhances a culture of continual improvement and innovation. Each department head prepares a monthly report detailing any improvements suggested and implemented in their department – no matter how small. This report is submitted to the CEO and feedback is provided to reinforce this behaviour. Employees are always encouraged to ‘have a go' and are supported to take risks in their drive for excellence, there is a no blame culture - the focus is always on what lessons have been learned, what needs to change to make it better next time and what needs to continue. Information is shared openly with all employees on the company's targets and progress. The company hold quarterly team briefings for all employees detailing their progress against the strategic objectives of the business together with a detailed review of their performance against KPIs as detailed in their dynamic scorecard. Regular one to ones are held with all employees and the company values form a key part of these discussions. A quarterly award is presented based on nominations from staff for demonstration of the company values.

My Team

98% of staff agreed

People in my team go out of their way to help me

At HCSS Education each leader operates an open door policy and encourages employees to have their say through positive feedback in team meetings and performance reviews. All employees are encouraged to attend an Invention and Innovation group if they have an idea or suggestion – this enhances a culture of continual improvement and innovation. Each department head prepares a monthly report detailing any improvements suggested and implemented in their department – no matter how small. This report is submitted to the CEO and feedback is provided to reinforce this behaviour. Employees are always encouraged to ‘have a go' and are supported to take risks in their drive for excellence, there is a no blame culture - the focus is always on what lessons have been learned, what needs to change to make it better next time and what needs to continue. Information is shared openly with all employees on the company's targets and progress. The company hold quarterly team briefings for all employees detailing their progress against the strategic objectives of the business together with a detailed review of their performance against KPIs as detailed in their dynamic scorecard. Regular one to ones are held with all employees and the company values form a key part of these discussions. A quarterly award is presented based on nominations from staff for demonstration of the company values.

Giving Something Back

98% of staff agreed

My organisation encourages charitable activities

To maintain employee well-being, HCSS Education provides on-site flu vaccinations that are funded by the company. They encouraged participation in the ‘British Heart Foundation Pedometer challenge, with 6 teams entering, and a prize giving funded and arranged by the company at the end. This also encouraged team working as teams walked together. The use of ACAS on line materials for well-being is encouraged and Managers are sent links to relevant webinars to support them managing the well-being of their staff.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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68
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68
Best NFP Organisations to work for in the UK
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