Hickory's Smokehouse

We are a small but perfectly formed group of authentic barbecue style restaurants who live and breathe the values of southern USA hospitality.
Hidden mission statement
http://www.hickorys.co.uk

Officially a Very Good
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Officially a Very Good
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Officially an Outstanding
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Officially an Outstanding
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Officially a World Class
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Officially a World Class
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Officially a Good
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Officially a Good
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Officially a Global*
Good Company
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Officially a Good
Company to Work For
Globally*

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Best Company to work for in the UK
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Best Company
to work for

The whole story started when founder, Neil McDonnell, was first seduced by the sights, sounds, soul and tastes of the deep South.

He fell in love with their attitude to food and unbridled hospitality and knew he had to share what he had discovered. A decade later, Hickory's has now clocked up some serious road miles from Memphis to Mississippi and its passion for all things Southern is evident in everything that it does - from the gracious hospitality the moment you step into the restaurant to your last spoonful of S'mores.

This attitude and philosophy are what makes it a unique place to work. Everyone plays a pivotal role, from interacting with guests, cooking thousands of dishes, serving countless drinks and encompassing everything it strives to achieve as a business – true Southern hospitality.

Hickory's looks for "real people with real personalities" and it hand-picks its teams – not because of fancy CV's or impressive qualifications but because they have great personalities and embody the qualities the firm loves.

It says working for Hickory's means "you can be who you are" and it's this personality-first approach that helps it attract the right people. Being part of the Hickory's team is the start of something exciting, it says, the opportunity for career progression, training, coaching, development is available for those that want it.

A spotlight on

Hickory's Smokehouse

View the latest achievements

Featured Workplace Factors

Wellbeing

82% of staff agreed

I am happy with the balance between my work and home life

Hickory's continue to talk openly about mental health and mental wellbeing on The HUB, providing resources and support to any team members who need it. It also has an Employee Assistance Helpline available to all team members, and any team member facing financial hardship can apply for financial support through its Adversity Fund.
Giving Something Back

83% of staff agreed

This organisation has a strong social conscience

Hickory's uses reclaimed and recycled materials when building new restaurants, including heater batteries on the roof. Its napkins, blue roll and straws are made from recyclable materials and, in the kitchens, energy-saving technology captures waste heat and converts it into free hot water.
My Team

95% of staff agreed

My team is fun to work with

In 2021 Hickory's introduced its 'Spring Break' WhatsApp Groups, so that communication and updates could be sent directly to each venue. The groups also gave the team a platform to voice any questions, comments or ideas they had directly to their line managers and the People Team.
Wellbeing
%

82% of staff agreed

I am happy with the balance between my work and home life

Hickory's continue to talk openly about mental health and mental wellbeing on The HUB, providing resources and support to any team members who need it. It also has an Employee Assistance Helpline available to all team members, and any team member facing financial hardship can apply for financial support through its Adversity Fund.
Giving Something Back
82%

83% of staff agreed

This organisation has a strong social conscience

Hickory's uses reclaimed and recycled materials when building new restaurants, including heater batteries on the roof. Its napkins, blue roll and straws are made from recyclable materials and, in the kitchens, energy-saving technology captures waste heat and converts it into free hot water.
My Team
96%

95% of staff agreed

My team is fun to work with

In 2021 Hickory's introduced its 'Spring Break' WhatsApp Groups, so that communication and updates could be sent directly to each venue. The groups also gave the team a platform to voice any questions, comments or ideas they had directly to their line managers and the People Team.

Quick Facts

Organisation established in
2000
Total number of UK employees
Number of UK locations
25
Employee average age
54% : 46%
Male : Female employee ratio
7%
Employees earning £35k+
28%
Employee turnover (voluntary)
Quote from the top...
Our Teams remain at the heart of our business and we will never stop striving to be a better place to work and being passionate in everything we do, not just in the work place but also in our local communities.

Neil McDonnell, CEO - Hickory's Smokehouse

Benefits

Family-friendly

Companies offering school hours contracts to all staff.

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Latest Achievements

National Ranking
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Best Small Companies to work for in the UK
National Ranking
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Best Mid-Sized Companies to work for in the UK
National Ranking
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Best Mid-Sized Companies to work for in the UK
National Ranking
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1
Best Large Companies to work for in the UK
National Ranking
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1
Best Big Companies to work for in the UK
National Ranking
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1
Best NFP Organisations to work for in the UK
London
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Best Small Companies to work for in London
London
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London
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Best Mid Sized Companies to work for in London
London
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London
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East of England
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The Midlands
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The East Midlands
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The West Midlands
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The North East
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The North West
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Northern Ireland
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Scotland
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The South East
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Best Companies to work for in the South East
The South West
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Best Companies to work for in the South West
Wales
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Best Companies to work for in the Wales
Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Interested in a career with
Hickory's Smokehouse
?

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3 Star

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Hickory's Smokehouse

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