Hilton Smythe Commercial

To be the go to place when buying, selling or financing owner managed businesses.
Hidden mission statement
https://hiltonsmythe.com/

Officially a Very Good
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#
28
Best Company to work for in the UK
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Toby, the dog, is head of morale at commercial business broker Hilton Smythe. He joined the team in 2021 and ensures he keeps his colleagues in high spirits. He spends his time in the office looking for the occasional tummy rub and stroke.

Meanwhile, more flexible working, improved employee benefits, and becoming a living wage employer have decreased staff turnover at the Bolton-based commercial business broker.

It was set up by best friends Gareth Smyth and Craig Graham in 2011. The pair started selling businesses in 2006 and came to realise that brokers did not care about the clients or their businesses. They seemed to be interested only in charging upfront fees and, as a bonus, selling one or two businesses.

Smyth and Graham set about challenging the norm by creating a company that focused on selling businesses and offering great customer service.

In 2014, it won the Bolton and Bury business award for start-up of the year. In 2018, the firm expanded into corporate financial services and, in 2021, it won the Feefo Gold Trusted Service award. Customers describe the service as "prompt, personal and professional" and the staff as "friendly, professional and helpful" on the ratings and reviews website.

According to Smyth: "it is even more important, in a post-Covid world, to ensure employee engagement is at its very best. Engaged employees not only enjoy what they do, but it also shows through their work and through clients' feedback about their experience."

A spotlight on

Hilton Smythe Commercial

View the latest achievements

Featured Workplace Factors

Giving Something Back

100% of staff agreed

My organisation encourages charitable activities

Senior management have changed their vehicles to hybrid and fully electric cars and there are electrical charging points fitted at the business. The company is also planting trees to offset its carbon footprint.
Wellbeing

86% of staff agreed

I am happy with the balance between my work and home life

The company aims to ensure that when staff request time off at short notice, it can be accommodated. Close communication has been kept with anybody who is suffering using texts or taking them out for lunch or coffee to engage in supportive conversation.
My Team

90% of staff agreed

I feel a strong sense of family in my team

A visit to a theme park makes up the annual team-building event, and there are others during the year to enhance communication between colleagues. Engagement is also encouraged through Christmas parties, early finishes, dress-down days, exclusive discounts and free treats and gift vouchers for good customer service feedback.
Giving Something Back
%

100% of staff agreed

My organisation encourages charitable activities

Senior management have changed their vehicles to hybrid and fully electric cars and there are electrical charging points fitted at the business. The company is also planting trees to offset its carbon footprint.
Wellbeing
82%

86% of staff agreed

I am happy with the balance between my work and home life

The company aims to ensure that when staff request time off at short notice, it can be accommodated. Close communication has been kept with anybody who is suffering using texts or taking them out for lunch or coffee to engage in supportive conversation.
My Team
96%

90% of staff agreed

I feel a strong sense of family in my team

A visit to a theme park makes up the annual team-building event, and there are others during the year to enhance communication between colleagues. Engagement is also encouraged through Christmas parties, early finishes, dress-down days, exclusive discounts and free treats and gift vouchers for good customer service feedback.

Quick Facts

Organisation established in
2011
Total number of UK employees
Number of UK locations
35
Employee average age
68% : 32%
Male : Female employee ratio
10%
Employees earning £35k+
10%
Employee turnover (voluntary)
Quote from the top...
I feel it is even more important, in a post COVID world, to ensure employee engagement is at its very best; especially in a more flexible working environment. Engaged employees not only enjoy what they do, but it shows through their work and through clients feedback about their experience.

Gareth Smyth, CEO - Hilton Smythe Commercial

Benefits

Development

Companies that provide support to all employees for non-work related training.

Gym / Sports

Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.

Family-friendly

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Private Healthcare

Companies offering private health insurance to all employees.

Latest Achievements

National Ranking
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28
Best Small Companies to work for in the UK
National Ranking
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28
Best Mid-Sized Companies to work for in the UK
National Ranking
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28
Best Mid-Sized Companies to work for in the UK
National Ranking
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28
Best Large Companies to work for in the UK
National Ranking
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28
Best Big Companies to work for in the UK
National Ranking
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28
Best NFP Organisations to work for in the UK
London
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London
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London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
London
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East of England
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The Midlands
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The East Midlands
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The West Midlands
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The North East
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The North West
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Northern Ireland
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Scotland
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The South East
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The South West
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Wales
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Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
Sector Ranking
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5
Best Companies to work for in the UK
Sector Ranking
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5
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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5
Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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5
Best Companies to work for in the UK
Sector Ranking
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5
Best Companies to work for in the UK
Sector Ranking
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5
Best Companies to work for in the UK
Sector Ranking
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5
Best Companies to work for in the UK
Sector Ranking
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5
Best Companies to work for in the UK
Sector Ranking
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5
Best Companies to work for in the UK
Sector Ranking
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5
Best Companies to work for in the UK
Sector Ranking
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5
Best Companies to work for in the UK
Sector Ranking
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5
Best Companies to work for in the UK
Sector Ranking
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5
Best Companies to work for in the UK
Sector Ranking
#
5
Best Companies to work for in the UK
Sector Ranking
#
5
Best Companies to work for in the UK
Sector Ranking
#
5
Best Companies to work for in the UK
Interested in a career with
Hilton Smythe Commercial
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2 Star

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Hilton Smythe Commercial

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