TOGETHERNESS IS AN important part of life at this retailer — one of Homebase's core principles is “we succeed through teamwork”. Staff agree: they say their colleagues are fun to be around (a 77% positive score) and that people in their teams go out of the way to help one another (75%). Two-thirds of employees are part-time, doing an average of 14 hours a week in Homebase stores. They believe they can make a valuable contribution to the success of the organisation (79%), which last made an appearance on our Big list in 2012. The flexible approach extends all the way up the ranks: a total of 67 managers — almost 6% — are also part-time. Senior leaders truly live the values of this organisation (61%), which is based in Milton Keynes. Compressed hours and days, and career breaks, are offered to staff, who can take up to 18 weeks of unpaid parental leave. Employees do not think they are spending too much time working (66%, only one other big company in our survey scored higher) and are happy with the balance between their work and home lives (also 66%, and ranking seventh). The organisation's core values, including putting customers first, are reinforced in a number of ways. An annual awards dinner recognises great customer service and staff performance, and there are regular “MAD” (I make a difference) rewards for individuals and teams who represent the company's values. Homebase employees use social network Yammer, which allows them to connect with one another online and share pictures, videos and ideas. Executives host discussions, known as “yamjams”, on topics that are considered to be important to the business. These initiatives have helped break down communication barriers at the company, say bosses. The firm has also introduced a series of regional forums which allow employees to pitch their ideas to senior leaders for their consideration. Theyse are lighthearted, and have included a Dragons' Den theme and fancy dress. People agree that managers talk openly and honestly with them (76%), sharing important knowledge and information (69%). www.homebase.co.uk
