Hospice Isle of Man

Hidden mission statement
http://www.hospice.org.im

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FOR MANX PEOPLE, Hospice Isle of Man is vital. The island's only provider of specialist palliative and end-of-life care — offered at no cost to the patient — receives nearly 400 referrals a year. Of these, 200 are admitted to its purpose-built 12-bed inpatient unit in Douglas, and to Rebecca House, its children's wing. The day-therapy centre of this new entry to our list sees more than 1,000 patients a year, and the education department provides 2,000 teaching hours. Care is not limited to the hospice itself: staff also spend 5,000 hours visiting children at home, for parents to have a break, and 1,000 hours going to see adult patients. Employees (most commonly registered nurses) know their work is important, and give a positive score of 87% — the highest among all small organisations — for not being bored by their jobs. The largely female workforce (women outnumber men by nearly eight to one) says managers are good role models (80%) who care how satisfied people are in their jobs (81%) — both scores rank second overall. They also help employees to fulfil their potential (79%), and care about them (84%). Both are top-five results. www.hospice.org.

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Hospice Isle of Man

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Featured Workplace Factors

My Company

98% of staff agreed

My work is an important part of my life

Hospice Isle of Man views learning and development as a vital part of its service provision. A life – limiting illness affects the body, the mind, the spirit, the social wellbeing, the family, and the care team. They strive to improve the skills, knowledge and attitudes of staff in all of these areas through the commitment to the theory of lifelong learning for all and work to continuously improve the quality of the services they provide. As well as providing courses internally for their staff and volunteers, they aspire to fulfil palliative care learning needs of those working in other health care settings. All staff have appraisals and this is an opportunity for them to identify training needs. Nursing staff have been supported to undertake degree qualification so that they have same qualification as new graduate nurses. This gives them the opportunity to apply for more senior positions when they arise. Everyone is actively encouraged to attend training in-house and elsewhere, they run communication skills courses, workshops related to palliative care and feedback sessions from international conferences as well as bespoke management training and mindfulness courses. This year staff have completed certificate in education, leadership and management courses, masters, counselling courses, advanced symptom management courses, palliative care conferences as well as fundraising and volunteering conferences in the UK.

Leadership

96% of staff agreed

This organisation is run on strong values / principles

Hospice Isle of Man views learning and development as a vital part of its service provision. A life – limiting illness affects the body, the mind, the spirit, the social wellbeing, the family, and the care team. They strive to improve the skills, knowledge and attitudes of staff in all of these areas through the commitment to the theory of lifelong learning for all and work to continuously improve the quality of the services they provide. As well as providing courses internally for their staff and volunteers, they aspire to fulfil palliative care learning needs of those working in other health care settings. All staff have appraisals and this is an opportunity for them to identify training needs. Nursing staff have been supported to undertake degree qualification so that they have same qualification as new graduate nurses. This gives them the opportunity to apply for more senior positions when they arise. Everyone is actively encouraged to attend training in-house and elsewhere, they run communication skills courses, workshops related to palliative care and feedback sessions from international conferences as well as bespoke management training and mindfulness courses. This year staff have completed certificate in education, leadership and management courses, masters, counselling courses, advanced symptom management courses, palliative care conferences as well as fundraising and volunteering conferences in the UK.

Giving Something Back

94% of staff agreed

My organisation genuinely cares about the environment

Offer training, organise regular updates, regular one to one meetings. Attend educational events and provide teaching. They also carry out appraisals. Debriefing sessions are offered. One to one counselling is available and access to complementary therapies. During Children's Hospice week managers work closely with clinical teams to ensure that communication and planning all events include everyone involved so that e.g. corporate supporters alreday working with fundraising are not approached seperately and that any advertising was conveying the Hospice message.

My Company
%

98% of staff agreed

My work is an important part of my life

Hospice Isle of Man views learning and development as a vital part of its service provision. A life – limiting illness affects the body, the mind, the spirit, the social wellbeing, the family, and the care team. They strive to improve the skills, knowledge and attitudes of staff in all of these areas through the commitment to the theory of lifelong learning for all and work to continuously improve the quality of the services they provide. As well as providing courses internally for their staff and volunteers, they aspire to fulfil palliative care learning needs of those working in other health care settings. All staff have appraisals and this is an opportunity for them to identify training needs. Nursing staff have been supported to undertake degree qualification so that they have same qualification as new graduate nurses. This gives them the opportunity to apply for more senior positions when they arise. Everyone is actively encouraged to attend training in-house and elsewhere, they run communication skills courses, workshops related to palliative care and feedback sessions from international conferences as well as bespoke management training and mindfulness courses. This year staff have completed certificate in education, leadership and management courses, masters, counselling courses, advanced symptom management courses, palliative care conferences as well as fundraising and volunteering conferences in the UK.

Leadership
%

96% of staff agreed

This organisation is run on strong values / principles

Hospice Isle of Man views learning and development as a vital part of its service provision. A life – limiting illness affects the body, the mind, the spirit, the social wellbeing, the family, and the care team. They strive to improve the skills, knowledge and attitudes of staff in all of these areas through the commitment to the theory of lifelong learning for all and work to continuously improve the quality of the services they provide. As well as providing courses internally for their staff and volunteers, they aspire to fulfil palliative care learning needs of those working in other health care settings. All staff have appraisals and this is an opportunity for them to identify training needs. Nursing staff have been supported to undertake degree qualification so that they have same qualification as new graduate nurses. This gives them the opportunity to apply for more senior positions when they arise. Everyone is actively encouraged to attend training in-house and elsewhere, they run communication skills courses, workshops related to palliative care and feedback sessions from international conferences as well as bespoke management training and mindfulness courses. This year staff have completed certificate in education, leadership and management courses, masters, counselling courses, advanced symptom management courses, palliative care conferences as well as fundraising and volunteering conferences in the UK.

My Company
%

98% of staff agreed

My work is an important part of my life

Hospice Isle of Man views learning and development as a vital part of its service provision. A life – limiting illness affects the body, the mind, the spirit, the social wellbeing, the family, and the care team. They strive to improve the skills, knowledge and attitudes of staff in all of these areas through the commitment to the theory of lifelong learning for all and work to continuously improve the quality of the services they provide. As well as providing courses internally for their staff and volunteers, they aspire to fulfil palliative care learning needs of those working in other health care settings. All staff have appraisals and this is an opportunity for them to identify training needs. Nursing staff have been supported to undertake degree qualification so that they have same qualification as new graduate nurses. This gives them the opportunity to apply for more senior positions when they arise. Everyone is actively encouraged to attend training in-house and elsewhere, they run communication skills courses, workshops related to palliative care and feedback sessions from international conferences as well as bespoke management training and mindfulness courses. This year staff have completed certificate in education, leadership and management courses, masters, counselling courses, advanced symptom management courses, palliative care conferences as well as fundraising and volunteering conferences in the UK.

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)
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Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

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