IFF Research

We’re an independent social and market research agency providing tailor-made research solutions that help our clients make better informed decisions.
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https://www.iffresearch.com/

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Social and market research agency, IFF Research, uses feedback gathered in regular internal surveys and employee listening sessions to improve the working environment for its staff from addressing increased workloads to supporting a new virtual book club and ensuring staff can enjoy their time off.

IFF introduced a time bound email signature saying: “I'm sending this at a time that works for me. I'm not expecting a reply at a time that doesn't work for you” so staff working flexible hours from home didn't feel they always had to be online.

Private sector IFF, which provides services including data collection, data analysis and reporting, has conducted some of the most high-profile independent UK research. Specialising in seven key sectors including learning & skills, higher education, business & enterprise and housing, it helps public, private and voluntary organisations make better decisions.

While much has changed at IFF over the last 55 years, including a move from a Shoreditch warehouse to an airy office overlooking the Thames, the genuine focus on people and strong sense of team remains the same, led by its three core values: Be human first, Making a difference and Impartiality and independence.

A diverse social and wellbeing agenda has been critical to maintaining IFF's friendly culture during lockdown. In addition to weekly Friday drinks, it has run quarterly all-staff virtual parties including escape rooms, cooking and cocktail masterclasses, quizzes and a horse racing event. It has also encouraged virtual post-project team celebrations, providing drinks and food vouchers.

A spotlight on

IFF Research

View the latest achievements

Featured Workplace Factors

Personal Growth

87% of staff agreed

The experience I gain from this job is valuable for my future

The annual appraisal process allows individuals to set objectives with their manager and these are reviewed throughout the year to ensure goals are reached. This provides the basis for two promotion waves within the year where individuals are put forward for progression.

Wellbeing

58% of staff agreed

I am happy with the balance between my work and home life

Physical and mental wellbeing has been a key focus during the pandemic. IFF introduced a range of initiatives to boost positivity and the general welfare of staff from weekly wellbeing updates to team movement challenges, regular surveys and engagement audits. It also promoted its employee assistance programme to all employees.

Giving Something Back

90% of staff agreed

This organisation has a strong social conscience

For Christmas, instead of giving gifts to clients, IFF donated to two charities on their behalf. By supporting homeless charity Centrepoint and The Trussell Trust which support foodbanks, IFF was able to help others at need last Christmas. Staff also get two paid volunteering days a year.

Personal Growth
%

87% of staff agreed

The experience I gain from this job is valuable for my future

The annual appraisal process allows individuals to set objectives with their manager and these are reviewed throughout the year to ensure goals are reached. This provides the basis for two promotion waves within the year where individuals are put forward for progression.

Wellbeing
%

58% of staff agreed

I am happy with the balance between my work and home life

Physical and mental wellbeing has been a key focus during the pandemic. IFF introduced a range of initiatives to boost positivity and the general welfare of staff from weekly wellbeing updates to team movement challenges, regular surveys and engagement audits. It also promoted its employee assistance programme to all employees.

Personal Growth
%

87% of staff agreed

The experience I gain from this job is valuable for my future

The annual appraisal process allows individuals to set objectives with their manager and these are reviewed throughout the year to ensure goals are reached. This provides the basis for two promotion waves within the year where individuals are put forward for progression.

Quick Facts

Organisation established in
1965
Total number of UK employees
Number of UK locations
34
Employee average age
45% : 55%
Male : Female employee ratio
47%
Employees earning £35k+
8%
Employee turnover (voluntary)
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Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Profit Related Pay

Companies offering profit related pay to all employees.

Women in Senior Management

At least 40% of senior managers are women.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Latest Achievements

National Ranking
#
Best Small Companies to work for in the UK
National Ranking
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Best Mid-Sized Companies to work for in the UK
National Ranking
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Best Mid-Sized Companies to work for in the UK
National Ranking
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Best Large Companies to work for in the UK
National Ranking
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Best Big Companies to work for in the UK
National Ranking
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Best NFP Organisations to work for in the UK
London
#
42
Best Small Companies to work for in London
London
#
42
Best Mid Sized Companies to work for in London
London
#
42
Best Mid Sized Companies to work for in London
London
#
42
Best Large Companies to work for in London
London
#
42
Best Big Companies to work for in London
East of England
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Best Companies to work for in the East of England
The Midlands
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Best Companies to work for in the Midlands
The East Midlands
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Best Companies to work for in the East Midlands
The West Midlands
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Best Companies to work for in the West Midlands
The North East
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Best Companies to work for in the North East
The North West
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Best Companies to work for in the North West
Northern Ireland
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Best Companies to work for in Northern Ireland
Scotland
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Best Companies to work for in Scotland
The South East
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Best Companies to work for in the South East
The South West
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Best Companies to work for in the South West
Wales
#
Best Companies to work for in the Wales
Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
Sector Ranking
#
27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
#
27
Best Companies to work for in the UK
Sector Ranking
#
27
Best Companies to work for in the UK
Sector Ranking
#
27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
#
27
Best Companies to work for in the UK
Sector Ranking
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27
Best Companies to work for in the UK
Sector Ranking
#
27
Best Companies to work for in the UK
Sector Ranking
#
27
Best Companies to work for in the UK
Sector Ranking
#
27
Best Companies to work for in the UK
Sector Ranking
#
27
Best Companies to work for in the UK
National Position
#
Best
Mid-Sized
Company to Work For in the UK
Regional Position
#
42
Best
Mid-Sized
Company to Work For in London
Regional Position
#
Best Company to Work For in the East of England
Regional Position
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Best
Company to Work For in the North East
Regional Position
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Best
Company to Work For in the North West
Regional Position
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Best
Company to Work For in Northern Ireland
Regional Position
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Best
Company to Work For in Scotland
Regional Position
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Best
Company to Work For in the South East
Regional Position
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Best
Company to Work For in the South West
Regional Position
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Best
Company to Work For in Wales
Regional Position
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Best
Company to Work For in Yorkshire & The Humber
Regional Position
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Best
Company to Work For in the East Midlands
Regional Position
#
Best
Company to Work For in the West Midlands
Sector Position
#
27
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IFF Research
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