Officially a Very Good
Company to Work For
Officially a Very Good
Company to Work For
Officially an Outstanding
Company to Work For
Officially an Outstanding
Company to Work For
Officially a World Class
Company to Work For
Officially a World Class
Company to Work For
Officially a Good
Company to Work For
Officially a Good
Company to Work For
Officially a Global*
Good Company
to Work For
Officially a Good
Company to Work For
Globally*
My organisation genuinely cares about the environment
Through customer feedback imago realised the customer journey could be enhanced by improving the effectiveness of the processes and relations between their sales and operations functions. In order to address this, they invited the lead from each customer ‘touch point', 14 in total, to a meeting, dinner and overnight stay at Burleigh Court, their four star hotel. One of the main topics for discussion focused on identifying areas for improvement, especially in terms of communication and understanding, between the various teams involved in the customer journey. This company wide team building exercise served to bring all the appropriate people together in a positive, non-confrontational environment and gave them the opportunity to consider issues with their colleagues in the wider team, to air concerns and to discuss imaginative solutions. The event was a huge success. People began to view issues from a different angle and to understand the impact of their role on other teams. In particular, they gained a better understanding of how customers experienced the journey through their organisation. They began to think more as a whole team working together to improve the customer experience, rather than working in isolated units where they didn't always have the opportunity to engage with other teams or understand the impact of their roles on others. Using the outcomes of this team building exercise, this work has been used to remodel the processes and teams to improve the customer experience which will also increase staff engagement and motivation and ultimately company success.
I believe I can make a valuable contribution to the success of this organisation
imago are involved with 'Business in the Community' - Princes Trust and use a 'Business Connector' to help develop and direct their local community activities/plan. They are active in an award winning 'Bridge to Work' Scheme through Loughborough College which works to improve the employment prospects of local students by bringing together schools, colleges and employers. imago are involved with both the steering group and employers forum. They have introduced their own 'Apprenticeship Programme' this year and currently provide employment to eight young adults. Each employee is doing an NVQ qualification through Loughborough College. They are currently working with three charity groups two of which are based in the local community. Along with fundraising and cash donations they offer skills volunteering, donate lost property/equipment and provide facilities for off-site meetings/activities. They have sponsored the Leicestershire and Rutland Oldest Athlete Awards for two years and recently hosted their annual celebration event/awards ceremony.
People in my team go out of their way to help me
Through customer feedback imago realised the customer journey could be enhanced by improving the effectiveness of the processes and relations between their sales and operations functions. In order to address this, they invited the lead from each customer ‘touch point', 14 in total, to a meeting, dinner and overnight stay at Burleigh Court, their four star hotel. One of the main topics for discussion focused on identifying areas for improvement, especially in terms of communication and understanding, between the various teams involved in the customer journey. This company wide team building exercise served to bring all the appropriate people together in a positive, non-confrontational environment and gave them the opportunity to consider issues with their colleagues in the wider team, to air concerns and to discuss imaginative solutions. The event was a huge success. People began to view issues from a different angle and to understand the impact of their role on other teams. In particular, they gained a better understanding of how customers experienced the journey through their organisation. They began to think more as a whole team working together to improve the customer experience, rather than working in isolated units where they didn't always have the opportunity to engage with other teams or understand the impact of their roles on others. Using the outcomes of this team building exercise, this work has been used to remodel the processes and teams to improve the customer experience which will also increase staff engagement and motivation and ultimately company success.
My organisation genuinely cares about the environment
Through customer feedback imago realised the customer journey could be enhanced by improving the effectiveness of the processes and relations between their sales and operations functions. In order to address this, they invited the lead from each customer ‘touch point', 14 in total, to a meeting, dinner and overnight stay at Burleigh Court, their four star hotel. One of the main topics for discussion focused on identifying areas for improvement, especially in terms of communication and understanding, between the various teams involved in the customer journey. This company wide team building exercise served to bring all the appropriate people together in a positive, non-confrontational environment and gave them the opportunity to consider issues with their colleagues in the wider team, to air concerns and to discuss imaginative solutions. The event was a huge success. People began to view issues from a different angle and to understand the impact of their role on other teams. In particular, they gained a better understanding of how customers experienced the journey through their organisation. They began to think more as a whole team working together to improve the customer experience, rather than working in isolated units where they didn't always have the opportunity to engage with other teams or understand the impact of their roles on others. Using the outcomes of this team building exercise, this work has been used to remodel the processes and teams to improve the customer experience which will also increase staff engagement and motivation and ultimately company success.
I believe I can make a valuable contribution to the success of this organisation
imago are involved with 'Business in the Community' - Princes Trust and use a 'Business Connector' to help develop and direct their local community activities/plan. They are active in an award winning 'Bridge to Work' Scheme through Loughborough College which works to improve the employment prospects of local students by bringing together schools, colleges and employers. imago are involved with both the steering group and employers forum. They have introduced their own 'Apprenticeship Programme' this year and currently provide employment to eight young adults. Each employee is doing an NVQ qualification through Loughborough College. They are currently working with three charity groups two of which are based in the local community. Along with fundraising and cash donations they offer skills volunteering, donate lost property/equipment and provide facilities for off-site meetings/activities. They have sponsored the Leicestershire and Rutland Oldest Athlete Awards for two years and recently hosted their annual celebration event/awards ceremony.
My organisation genuinely cares about the environment
Through customer feedback imago realised the customer journey could be enhanced by improving the effectiveness of the processes and relations between their sales and operations functions. In order to address this, they invited the lead from each customer ‘touch point', 14 in total, to a meeting, dinner and overnight stay at Burleigh Court, their four star hotel. One of the main topics for discussion focused on identifying areas for improvement, especially in terms of communication and understanding, between the various teams involved in the customer journey. This company wide team building exercise served to bring all the appropriate people together in a positive, non-confrontational environment and gave them the opportunity to consider issues with their colleagues in the wider team, to air concerns and to discuss imaginative solutions. The event was a huge success. People began to view issues from a different angle and to understand the impact of their role on other teams. In particular, they gained a better understanding of how customers experienced the journey through their organisation. They began to think more as a whole team working together to improve the customer experience, rather than working in isolated units where they didn't always have the opportunity to engage with other teams or understand the impact of their roles on others. Using the outcomes of this team building exercise, this work has been used to remodel the processes and teams to improve the customer experience which will also increase staff engagement and motivation and ultimately company success.
Companies offering a minimum of 26 days annual leave to all employees.
Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.
At least 40% of senior managers are women.
If you like what you see here and would like to know more about working for a
2 Star
organisation, simply click the link for further information about careers with
imago @ Loughborough Ltd
.