A NEW "SHINE" incentive for glowing customer reports at this communications company can earn employees points to spend on Virgin experience days once a year. Intrinsic Technology, a new entry to the Best Companies list, is based in Haydock, Merseyside. It designs and supports telephone and IT systems for clients such as the Scottish Ambulance Service, University College London and United Biscuits. People are happy with their pay and benefits (a 75% positive score). They feel fairly paid relative to those in similar roles in rival firms (71%) and for their duties (70%), and are excited about where the business is going (85%). Intrinsic staff believe that they can make a difference at the organisation (87%, a top 15 score), and that it makes use of all of their skills (68%, another top 15 result). www.intrinsictechnology.co.uk

