Jagex Ltd

Hidden mission statement
http://www.jagex.com/corporate

Officially a Very Good
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If you have ever been hired by the White Knights to spy on the troublesome Black Knights in an effort to uncover their evil scheme, either you have a rather more complicated working life than the rest of us, or you were logged on to RuneScape, the online computer game. As well loved by players for its social networking as for its medieval quests, RuneScape has about 5m users worldwide, and this sprawling parallel cyber universe is based in Cambridge, at the offices of Jagex. Employees at the firm are largely young (their average age is 26), male (boys outnumber girls by 295 to 45) and keen “gamers” themselves, often having completed computer science degrees. It is an employee profile which befits the youth of the company itself, founded seven years ago by brothers Andrew and Paul Gower and Constant Tedder, the former chief executive. Jagex is a seriously successful company. Profits last year hit £15m. Current chief executive Geoff Iddison says: “I've never been in a company that's had such an employee-friendly package.” At 86% positive, just six companies in the Best Companies survey scored higher for staff saying people in their teams care for each other. Jagex received the 13th highest score for employees finding their teams fun to work with (also 86% positive), and the 14th highest for people feeling a strong sense of family in their team, at 78% positive. Junior graphics artist Daniel Judge enjoys the friendliness and individuality of his working environment. “We all go out together at weekends, I settled in so quickly. Everyone's encouraged to be themselves, whether you're wearing Doc Martens or a football shirt,” he says. Poker and role-playing games such as Dungeons & Dragons are some of the activities which employees enjoy together outside work, and the company is not shy when it comes to getting people together for a knees-up. The party to celebrate reaching 1m subscribers was held in a huge marquee in a field, everyone wore fancy dress and the fun went on until 5am. Last year the whole company went to Tenerife for a two-night break at a five-star hotel. Judge says the nice touches are appreciated. “I just had my birthday and got £60 tokens for Amazon,” he says. Baskets of fresh fruit greet employees each morning and everyone gets free gym membership. The company aims to be entirely carbon neutral by reducing its emissions and offsetting the remainder by donating to environmental charities. Employees are encouraged to cycle to work, an option made more attractive thanks to bike maintenance being carried out on site. Staff gave Jagex a 80% positive score for doing its bit to protect the environment — a top 10 result.

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Featured Workplace Factors

My Team

89% of staff agreed

My team is fun to work with

Every manager that joins Jagex goes through a session on setting objectives and ensuring they are Specific, Measurable, Agreed, Realistic and Timed. Managers ensure that through the PDR each employee has complete clarity on what is expected of them and they review their performance against their objectives on a monthly basis. In addition to the annual bonus, managers reward staff through their flash bonus system, effectively a cash bonus can be awarded to anyone at any time by their manager from a pot of funds put aside by the company to the value of 2% of all salaries.

My Company

86% of staff agreed

My work is an important part of my life

As a company they have a "giving back committee" who work with the HR team to bring fund raising ideas to fruition, supporting events such as Children In Need and Red Nose Day. In the last financial year they have donated £156,944 to various charities. The company have also rolled out ‘just giving' which is where employees can donate to any charity they want to via payroll which comes from their gross salary, they save on PAYE deductions.

My Manager

81% of staff agreed

I feel that my manager talks openly and honestly with me

As a company they have a "giving back committee" who work with the HR team to bring fund raising ideas to fruition, supporting events such as Children In Need and Red Nose Day. In the last financial year they have donated £156,944 to various charities. The company have also rolled out ‘just giving' which is where employees can donate to any charity they want to via payroll which comes from their gross salary, they save on PAYE deductions.

My Team
%

89% of staff agreed

My team is fun to work with

Every manager that joins Jagex goes through a session on setting objectives and ensuring they are Specific, Measurable, Agreed, Realistic and Timed. Managers ensure that through the PDR each employee has complete clarity on what is expected of them and they review their performance against their objectives on a monthly basis. In addition to the annual bonus, managers reward staff through their flash bonus system, effectively a cash bonus can be awarded to anyone at any time by their manager from a pot of funds put aside by the company to the value of 2% of all salaries.

My Company
%

86% of staff agreed

My work is an important part of my life

As a company they have a "giving back committee" who work with the HR team to bring fund raising ideas to fruition, supporting events such as Children In Need and Red Nose Day. In the last financial year they have donated £156,944 to various charities. The company have also rolled out ‘just giving' which is where employees can donate to any charity they want to via payroll which comes from their gross salary, they save on PAYE deductions.

My Team
%

89% of staff agreed

My team is fun to work with

Every manager that joins Jagex goes through a session on setting objectives and ensuring they are Specific, Measurable, Agreed, Realistic and Timed. Managers ensure that through the PDR each employee has complete clarity on what is expected of them and they review their performance against their objectives on a monthly basis. In addition to the annual bonus, managers reward staff through their flash bonus system, effectively a cash bonus can be awarded to anyone at any time by their manager from a pot of funds put aside by the company to the value of 2% of all salaries.

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)
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