JBW Group Ltd

Hidden mission statement
http://www.jbwgroup.co.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

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26
Best Company to work for in the UK
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Best Company
to work for

EVERYONE HAS A right to be paid what they are owed, this debt collection agency believes, and this includes its staff. The company's 104 employees get a Fair Deal, winning the JBW Group a 76% positive score for this factor, with no bullying boss but a leader who consulted them on this mission statement. The London-based firm offers a "21st-century service, dispelling old myths that surround the enforcement industry with a modern approach". When enforcement officers are at work they have an electronic control system to schedule their rounds, which uses GPS to get them about efficiently and record where they are. There's an accredited City & Guilds training course to get employees up to speed, an online service called Wecollectyourmoney.com and a Twitter-based recovery operation. People feel excited about where the group is going (90%) and the number of staff increased by almost half last year. People say managing director Jamie Waller runs the organisation on sound moral principles, find his energy and enthusiasm inspiring (both 92%), and have a great deal of faith in him (94%). All three are top eight scores. He recently ran a 10km race to raise money for children's charity Stepping Stones Nigeria, and volunteers for the organisation two days a month. Waller regularly listens to people's ideas through cross-departmental breakfasts with two people from each team (83%). People feel confident about the leadership skills of senior managers (88%), who take it in turns to chair the monthly company meeting. Enforcement agents earn £35,000 a year, and most have performance- and profit-related bonuses. There's a decent contributory pension and a generous paternity benefit of two weeks at full pay and six unpaid. Employees are fairly recompensed both for their responsibilities and relative to others in the firm (both 76%), and feel happy with pay and benefits (80%). Staff go out of the way to help each other (87%, a top 25 score), and nobody ends the day feeling exhausted (66%). People might socialise with colleagues but JBW, which aims "to collect every penny through integrity, hard work and innovation", bans company BlackBerry use at the weekend to keep work and home life in balance (79%). jbwgroup.co.uk

Featured Workplace Factors

Leadership

98% of staff agreed

I have a great deal of faith in the person leading this organisation

The Managing Director is full of energy and always striving to think outside the box. He encourages others to do the same and his levels of enthusiasm are infectious. He appreciates the efforts of everyone in the organization and always communicates this to them. His level of pastoral care over his staff is second to none.

My Company

97% of staff agreed

My work is an important part of my life

Some people in the organisation have their own external mentor and the company will give them time to go and meet with them or allow the external mentor come into the office to better understand the mentees working environment. If an area of development has been identified in a manager and they find a course that they feel will help them to address it then the organisation will either contribute towards or pay for the cost of the course depending on its value. The HR department has created a pack which details how to be an effective manager which is given to all members of the management team. JBW Group will also be developing all line managers this year.

My Manager

97% of staff agreed

I have confidence in the leadership skills of my manager

The Managing Director is full of energy and always striving to think outside the box. He encourages others to do the same and his levels of enthusiasm are infectious. He appreciates the efforts of everyone in the organization and always communicates this to them. His level of pastoral care over his staff is second to none.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Private Healthcare

Companies offering private health insurance to all employees.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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26
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26
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26
Best NFP Organisations to work for in the UK
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