Johnnie Johnson Housing regularly provide information and advice to their customers through their newsletter to help them reduce the cost of utilities and also reduce their own environmental impact. They have a large programme of refurbishment work, in which they are upgrading elements of their housing stock to provide more energy efficient homes for their customers. They are also starting to provide innovative measures, such as onsite generation of electricity from photo voltaic panels to help their customers save money and reduce the environmental impact of their properties.

People managers within "Johnnie" Johnson Housing are given the opportunity to take part in mentoring programmes to assist others inside and outside of the organisation to develop their skills. Where possible the company open up courses to other managers who are not necessarily pursuing the full qualification, e.g. individual modules/sessions on the ILM courses.

A Group of representative staff from across the organisation meet regularly to discuss ideas and then consult with and engage with staff via their blog site on the intranet. In addition to this, all staff are offered the opportunity to receive a free winter flu-jab each Autumn either at Head Office or at a local pharmacy via a voucher. Employees also benefit from a flexi-time policy which enables staff to attend appointments outside of their core hours with flexible start and finish times. Time off in lieu can be used to accommodate personal appointments e.g. child's sports day. The full family friendly policy allows for unpaid leave and use of holiday entitlement as well as statutory parental and emergency time off and the attendance policy allows up to 2 hospital appointment days per annum.