This year the Head of HR and an external consultant visited all of the projects and gave feedback on the Best Company results for last year. These sessions gave a chance for all of their employees to discuss openly what was important to them. They discussed the positives and negatives of working at Langley House Trust. From these sessions employees were encouraged to suggest solutions to the challenges that they have been facing, this has been crafted into a working document that is reviewed monthly by senior management and the progress of all the solutions being implemented is monitored.

Langley House have Senior Management talkbacks with all of their project teams. These have helped to improve communication within the Trust. Many of their project workers did not understand why some of the changes that had been implemented had to be done. It was good to be able to explain how the legislation that regulates them means Lanagley House sometimes have to make changes and get employees to do this in a different way. They introduced a credit card with their values on which has been well received and their senior team ask for feedback to make sure they are demonstrating these values by the actions they are taking.

Langley House have Senior Management talkbacks with all of their project teams. These have helped to improve communication within the Trust. Many of their project workers did not understand why some of the changes that had been implemented had to be done. It was good to be able to explain how the legislation that regulates them means Lanagley House sometimes have to make changes and get employees to do this in a different way. They introduced a credit card with their values on which has been well received and their senior team ask for feedback to make sure they are demonstrating these values by the actions they are taking.