Lokulus is the go-to expert for digital customer interactions. It builds innovative software which helps its clients to create the best customer experiences by using AI and machine learning to automate tasks.

Its clients are organisations of all sizes - including Capita, Leeds Building Society, Matalan, and Serco. Lokulus has been around for twenty years, but the company was transformed in 2019 under new ownership and it has gone from strength to strength ever since - especially in its employee engagement.

It is based in a state-of-the-art office in a world-leading innovation campus within Cheshire. The office boasts a gym, an onsite pub, Amazon delivery lockers, free parking, a football pitch, and much more. The company values are to focus on working together to achieve shared goals and ‘wowing’ their customers.

Regarding its culture, the organisation has intentionally built a working environment which encourages people to be positive, creative, and collaborative, and to ultimately get results. It has also invested heavily in innovative tools that support teamwork and learning, and its initiatives and bonus scheme are designed to recognise and reward great performance.

It cares deeply about employee wellbeing and giving back to society. The company’s social committee is dedicated to organising charity fundraisers, wellbeing days, and social events, such as table tennis tournaments, pizza days, payday cakes, and a whole lot more.