Mademoiselle Desserts

We show up to work every morning for all those who love great pastry.Delight, Respect, Passion, Commitment: the values that reflect our corporate culture and daily operations.
Hidden mission statement
http://www.mademoiselledesserts.com

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To say this bakery enterprise makes cakes and desserts doesn't quite capture the flavour of the business. Mademoiselle Desserts’ mission statement is ‘Dedicated to baking the best cakes and desserts for everyone’ and from the range of products you can find on their website, that feels about right.

Mademoiselle Desserts are Europe’s leading premium sweet bakery manufacturer, supplying a wide range of products including round cakes, traybakes, cheesecakes, hot puddings, tarts, sweet pies and cookies. The Mademoiselle Desserts Group is headquartered in Montigny-le-Bretonneux in France and has 12 bakeries across France, the UK and the Netherlands.

The group has 3 sites in the UK, in Corby, Taunton and in Maidenhead, under The Handmade Cake Company brand. They combine technical know-how with thorough research into market trends and consumer needs to deliver authentic, exciting and delicious products for the trade. Mademoiselle Desserts supply to a wide array of customers from coffee shops, restaurants, retail and also out-of-home catering in the UK and abroad.

Sustainability is an essential pillar of the strategy at Mademoiselle Desserts. They have taken a proactive approach to CSR for over 15 years and, in April 2022 obtained B Corp™ certification. Mademoiselle Desserts have modified their core values to generate a positive impact on society and the environment. This B Corp™ certification is the culmination of a huge collective effort, of which they are very proud, but see it as a first step in the never-ending quest for sustainable business practices.

A spotlight on

Mademoiselle Desserts

View the latest achievements

Featured Workplace Factors

Giving Something Back

47% of staff agreed

This organisation has a strong social conscience

Charities are given the opportunity to take cakes for coffee mornings and the company regularly sends items to homeless shelters. Under its environmental strategy, it reduced the use of palm oil, cut waste and encouraged recycling. It also follows a programme of corporate social responsibility.

Leadership

63% of staff agreed

I have confidence in the leadership skills of the senior management team

During the pandemic, Mademoiselle Desserts maintained communication with its staff, providing business updates and information about furlough arrangements. For several months of lockdown, the business helped financially by topping up furlough payments and making sure that people were never impacted more than absolutely necessary. It also sent wellbeing messages.

My Manager

59% of staff agreed

My manager cares about how satisfied I am in my job

During the pandemic, most managers had some furlough time. The directors were also on furlough at times but, when they were working, they made Microsoft Teams calls to update colleagues on how the business was doing, as well as to offer advice and support. The company produced mental health awareness updates.

Giving Something Back
%

47% of staff agreed

This organisation has a strong social conscience

Charities are given the opportunity to take cakes for coffee mornings and the company regularly sends items to homeless shelters. Under its environmental strategy, it reduced the use of palm oil, cut waste and encouraged recycling. It also follows a programme of corporate social responsibility.

Leadership
%

63% of staff agreed

I have confidence in the leadership skills of the senior management team

During the pandemic, Mademoiselle Desserts maintained communication with its staff, providing business updates and information about furlough arrangements. For several months of lockdown, the business helped financially by topping up furlough payments and making sure that people were never impacted more than absolutely necessary. It also sent wellbeing messages.

Giving Something Back
%

47% of staff agreed

This organisation has a strong social conscience

Charities are given the opportunity to take cakes for coffee mornings and the company regularly sends items to homeless shelters. Under its environmental strategy, it reduced the use of palm oil, cut waste and encouraged recycling. It also follows a programme of corporate social responsibility.

Quick Facts

Organisation established in
1983
Total number of UK employees
Number of UK locations
42
Employee average age
66% : 34%
Male : Female employee ratio
30%
Employees earning £35k+
28%
Employee turnover (voluntary)
Quote from the top...
Our employees are the most important part of our business, and ensuring they remain highly engaged and motivated is crucial to our success. As engagement increases within the team, performance will undoubtedly follow, and it’s this fundamental aim that will lead the charge towards improving the culture across all three of our sites.

Nigel Taylor, UK Group Managing Director - Mademoiselle Desserts

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

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