ITS BUSINESS RELIES on assessing and improving customer satisfaction, so Marketing Sciences Unlimited knows how human beings tick. The global market research agency, which has 67 staff, is a “company built on its people”. The firm undertakes qualitative, quantitative, digital and sensory research for well-known brands, such as Cadbury, at its headquarters in Winchester and in Westerham, Kent. Employees agree that their teammates go out of their way to help each other (92% positive, ranking fourth among small companies). The office environment is not short of fun (91%) and the staff rounders club is popular with this active workforce (average age 37). Good work is highlighted with a “shout-out” and regular business updates are shared with staff over drinks and nibbles. Employees are invited to select a charity for their fundraising efforts and the company matches donations of up to £1,200 a year. Its workforce says that Marketing Sciences Unlimited encourages their efforts for charity (scoring 94% on this question) and has a strong social conscience (92%). www.marketing-sciences.com
