Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

#
74
Best Company to work for in the UK
th
Best Company
to work for

ONE OF THE challenges recently faced by Medtronic has been the inconsistency with which employees were recognised for their efforts. While some felt engaged and appreciated, others felt left out. The Watford-based medical technology firm tackled the problem by introducing an online system that sends staff thank-you emails and points to be exchanged for vouchers and gifts. A quarter of Medtronic's employees in Britain have received some form of recognition through the scheme and they feel they can make a difference in the organisation, scoring 82% positive, in eighth place. In the past year a windowless meeting room has been transformed into a colourful space to promote creative thinking. It has become one of the most-used areas of the office and could be part of the reason why staff say work is stimulating (78%). Annual meetings set out the objectives for the year ahead, while offering another chance to engage employees by showing them the difference Medtronic products make to patients. People at last year's event were addressed by an Iraq war veteran who was injured in combat and a woman who was vomiting 10 times a day before a Medtronic pacemaker was fitted to her stomach. Work is an important part of employees' lives (84%, eighth) and they believe they can contribute to the company's success (also 84%, and 12th). Jackie Fielding took over as UK & Ireland vice-president in November 2010 after 19 years with Medtronic. She holds monthly "have your say" sessions where employees can meet informally over coffee and discuss any concerns that they might not share with their line manager. People view Fielding as somebody who leads based on sound moral principles (85%, a score bettered by just six other firms on our list). Restructuring in the past year led to 50 redundancies, almost half of them compulsory. Fielding kept staff updated during this unsettling period and they have faith in her leadership (81%). The company will get behind a good cause suggested by an employee. One member of the customer service team wanted to run a curry and quiz night to raise money for a defibrillator for a six-year-old girl, so 40 employees turned out for the night and proceeds from the tickets went to her campaign. The company makes a positive difference to the world we live in (88%, in second place) and staff are satisfied that its support for worthy causes is not purely driven by a desire for good publicity (65%). www.medtronic.co.uk

Featured Workplace Factors

Giving Something Back

57% of staff agreed

I am happy with the pay and benefits I receive in this job

The new leader of the UK organisation is UK & Ireland Vice President, Jackie Fielding and she has brought a fresh approach to communicating with employees. Jackie only took the position in November 2010 after 19 years working for Medtronic in a range of business roles. She had brought a fresh approach to how she communicates and engages with employees by focusing on listening to the views of employees and communicating in a very open and honest way. Jackie holds monthly ‘have your say' sessions with employees where employees can meet with her informally over coffee and discuss any concerns or views they may have on the company. These are very open sessions and often employees share things with Jackie they would not share with the direct manager or function leader. From March to May Medtronic experienced a Global Restructure which affected teams in the UK. This was an unsettling time for many people but throughout Jackie communicated regularly and openly using a blog on their Intranet, face-to-face meetings and weekly round up emails to let everyone know what was going on. Where she was unable to answer a question she would explain why and make sure as soon as she was able to respond she did so straight away. This open and honest approach to communicating during what was a tough time for the company was very well received.

My Company

88% of staff agreed

The leader of this organisation runs this organisation based on sound moral principles

As a multi-national corporation there are many initiatives that focus on giving back. In fact Medtronic have a Medtronic Foundation which provides over US$60 million in grants and donations to charities and causes over the last year such as the Japanese Tsunami but it is the motivation and enthusiasm to give something back at a local level which makes us stand out. Every UK employee is given one day paid to volunteer or do something worthwhile for a charitable cause. Around Watford where their UK HQ is based teams have been involved in landscaping gardens for the New Hope Trust. Medtronic are co-sponsors of the Great Watford Walk which most recently raised £12,000, giving Watford Mencap, The Peace Hospice and Watford New Hope Trust £4000 each. Sometimes an employee comes up with a great idea which Medtronic are able to support. For example, one of their customer service team suggested running a curry and quiz night for a local girl who was trying to raise money for a defribillator. Forty employees turned out for a curry and quiz night paid for by Medtronic and all proceeds generated from the tickets went to little Maisie's campaign.

Leadership

82% of staff agreed

I feel that my manager talks openly and honestly with me

As a multi-national corporation there are many initiatives that focus on giving back. In fact Medtronic have a Medtronic Foundation which provides over US$60 million in grants and donations to charities and causes over the last year such as the Japanese Tsunami but it is the motivation and enthusiasm to give something back at a local level which makes us stand out. Every UK employee is given one day paid to volunteer or do something worthwhile for a charitable cause. Around Watford where their UK HQ is based teams have been involved in landscaping gardens for the New Hope Trust. Medtronic are co-sponsors of the Great Watford Walk which most recently raised £12,000, giving Watford Mencap, The Peace Hospice and Watford New Hope Trust £4000 each. Sometimes an employee comes up with a great idea which Medtronic are able to support. For example, one of their customer service team suggested running a curry and quiz night for a local girl who was trying to raise money for a defribillator. Forty employees turned out for a curry and quiz night paid for by Medtronic and all proceeds generated from the tickets went to little Maisie's campaign.

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

List Positions

National Ranking
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74
Best Small Companies to work for in the UK
National Ranking
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74
Best Mid-Sized Companies to work for in the UK
National Ranking
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74
Best Large Companies to work for in the UK
National Ranking
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74
Best Big Companies to work for in the UK
National Ranking
#
74
Best NFP Organisations to work for in the UK
Sector Ranking
#
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Northern Ireland
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Scotland
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Wales
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Best Companies to work for in Yorkshire & The Humber