Merlin Entertainments Group

http://www.merlinentertainments.biz

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

#
20
Best Company to work for in the UK
th
Best Company
to work for

HAVING A BLAST at work is okay for Merlin Entertainments staff. Doing their job “for the love of fun” is a company value — which makes sense, given that they work at the places the rest of us visit for amusement. Merlin's day-out hotspots include Thorpe Park, Legoland, Madame Tussauds, the London Eye, Alton Towers, Sea Life centres and Warwick Castle. Jobs at the Poole-based company can be anything from Lego builder to waxworks sculptor, zoo keeper to engineer, although “guest experience host” is the most common role. In peak season, swelled by holiday workers, staff numbers exceed 27,000, but year-round full- and part-timers number 3,579. People love working here, giving this measure a 74% positive score and a seventh place ranking in our survey. Employees have fun with each other (81%) and teammates feel like family (73%). They also raise money for Merlin's Magic Wand, the company's children's charity, which gives free entry to the parks to seriously ill or disabled youngsters and builds sensory environments in hospitals and special schools for those who cannot make an outing. Sea Life Trust, another corporate charity, supports freshwater and marine habitats worldwide, and staff take part in local beach clean-ups. Merlin Entertainments encourages charitable activities (83%), cares for the environment (75%, seventh) and makes every effort to protect it (71% and sixth), staff believe. www.merlinentertainments.biz

Featured Workplace Factors

Giving Something Back

90% of staff agreed

My organisation encourages charitable activities

Merlin run various team building events throughout the year, but the highlight on the Merlin Events Calendar is the annual Cricket Day hosted by the company's very own children's charity Merlin's Magic Wand (MMW) at Chessington World of Adventures Resort (CWOAR). In its 7th year, this event brings together Merlin employees from the company's attractions all over the UK for a day full of fun, food and cricket! Four cricket teams from Merlin take on four teams representing their sponsors and business partners in a titanic battle to take home the coveted trophy, fondly nicknamed ‘the Plastic Plate'. Umpires are dressed in ‘inappropriate costume' and spectators cheer on their favourite teams. The local CWOAR team also puts on an amazing spread of food and drink throughout the day to keep the teams fuelled for all the games of cricket played. As well as a great opportunity to build great team relationships both within employees own team but also with those from other attractions, it's an amazing fundraising opportunity for Merlin employees to ensure even more children will be able to enjoy magical and life-changing spaces. MMW creates hospitals and schools for those with special needs. This year they have raised a staggering £22,000 thanks to the generous contribution and excellent support from all of Merlin's teams, volunteers and suppliers.

My Team

89% of staff agreed

My team is fun to work with

Merlin run various team building events throughout the year, but the highlight on the Merlin Events Calendar is the annual Cricket Day hosted by the company's very own children's charity Merlin's Magic Wand (MMW) at Chessington World of Adventures Resort (CWOAR). In its 7th year, this event brings together Merlin employees from the company's attractions all over the UK for a day full of fun, food and cricket! Four cricket teams from Merlin take on four teams representing their sponsors and business partners in a titanic battle to take home the coveted trophy, fondly nicknamed ‘the Plastic Plate'. Umpires are dressed in ‘inappropriate costume' and spectators cheer on their favourite teams. The local CWOAR team also puts on an amazing spread of food and drink throughout the day to keep the teams fuelled for all the games of cricket played. As well as a great opportunity to build great team relationships both within employees own team but also with those from other attractions, it's an amazing fundraising opportunity for Merlin employees to ensure even more children will be able to enjoy magical and life-changing spaces. MMW creates hospitals and schools for those with special needs. This year they have raised a staggering £22,000 thanks to the generous contribution and excellent support from all of Merlin's teams, volunteers and suppliers.

My Company

86% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Merlin's mission, values and vision are a way of life for everyone in the company. Delivering memorable experiences is at the heart of what they do and their values are reflective of how Merlin employees at all levels work towards delivering those experiences to their customers. Consistency of message and regular reinforcement is given to employees to ensure everyone is working to the same goals. Key points are regularly reinforced by daily team huddles for operational teams, regular team briefs and also through the global quarterly newsletter. The ‘Merlin Way Film Competition' is a great way of keeping the Merlin Way front and centre for staff, as every year they get an opportunity to make a short film that brings to life how they and their team live and breathe the ‘Merlin Way'. The company are now in their fourth year of running this competition and the response has been fabulous, with over 100 entries globally each year.

Benefits

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Profit Related Pay

Companies where Profit Related Pay is available to all employees.

List Positions

National Ranking
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20
Best Small Companies to work for in the UK
National Ranking
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20
Best Mid-Sized Companies to work for in the UK
National Ranking
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20
Best Large Companies to work for in the UK
National Ranking
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20
Best Big Companies to work for in the UK
National Ranking
#
20
Best NFP Organisations to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
London
#
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London
#
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London
#
Best Large Companies to work for in London
London
#
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Best Companies to work for in Yorkshire & The Humber