NHS Business Services Authority

We manage over £35billion of NHS spend annually, delivering a range of national services to NHS organisations, contractors, patients and the public.

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

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Best Company to work for in the UK
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Best Company
to work for

Although this big organisation deals with services and technology rather than the direct care of patients, work has been especially challenging for everyone connected to the NHS over the past year of coronavirus.

Staff at the NHS Business Services Authority have the benefit of networks that promote wellbeing and good mental health in their working lives. Volunteers are available to listen to concerns and contribute to the way decisions are taken on these issues and others such as diversity and inclusion.

The authority, based in Newcastle upon Tyne, is responsible for providing platforms and delivering services to NHS organisations, contractors and patients.

Its employees have access to education, training and development opportunities, while as well as representing colleagues' views, the staff networks run WeCARE cafes and there are yoga sessions and desk-based Pilates.

Benefits on offer include flexible working policies, a pension scheme, free eye tests, maternity and paternity leave and two days' paid leave per year to do voluntary work. There are also discounts on high street and online products and services, loans for travel season tickets and a car lease scheme.

The NHSBSA is recognised by the Employers Network for Equality & Inclusion, a Stonewall top 100 organisation and a Disability Confident employer. It is committed to taking equality, diversity and inclusion into account in everything it does: providing and transforming services, employing people, procuring goods and services, developing policies, communicating and involving people in its work.

Featured Workplace Factors

My Manager

80% of staff agreed

I feel that my manager talks openly and honestly with me

Management and leadership skills are developed through a programme of workshops and online learning. Action Learning Communities, which are made up of leaders from across the organisation, bring people together to work through issues, share ideas and challenge perceptions in a supportive environment.

Personal Growth

85% of staff agreed

I feel proud to work for this organisation

More than 2,000 colleagues have accessed the Virtual Learning Resource Centre, a collection of online courses that support their personal development. When the pandemic arrived, managers were encouraged to take care of themselves while looking after others. Online learning sessions were made available on how to lead virtual teams.

Wellbeing

77% of staff agreed

People in my team go out of their way to help me

Support services at the authority include an employee assistance scheme, mental health first-aiders and a domestic abuse support network. Sessions from external providers, including mind management and sleep well seminars, have been valued during the pandemic as staff got used to working from home or in Covid-secure offices.

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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Best Small Companies to work for in the UK
National Ranking
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Best Mid-Sized Companies to work for in the UK
National Ranking
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Best Large Companies to work for in the UK
National Ranking
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Best Big Companies to work for in the UK
National Ranking
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Best NFP Organisations to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
London
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Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
London
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Best Big Companies to work for in London
The Midlands
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Best Companies to work for in the Midlands
East of England
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The North East
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The North West
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Northern Ireland
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Best Companies to work for in Northern Ireland
Scotland
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Best Companies to work for in Scotland
The South East
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Best Companies to work for in the South East
The South West
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Best Companies to work for in the South West
Wales
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Best Companies to work for in the Wales
Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber