Northumbrian Water Group

Hidden mission statement
https://www.nwl.co.uk/

Officially a Very Good
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Best Company to work for in the UK
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Northumbrian Water Group provides water and sewerage services to 2.7 million people in the North East of England and water services to 1.8 million people in South East England. The organisation are dedicated to providing customers with an unrivalled service, and endeavour to do so through 14 ambitious goals, which were outlined in their business plan for 2020 - 2025. With strong values, Northumbrian Water Group wants to eradicate water poverty in all service areas by 2030, as well as being a leader within the water sector and beyond. They strongly believe that if all members of staff have an exceptional employee experience, they will feel more inspired to give their customers an unrivalled customer experience. Because of this, the brand's distinctive approach to creating a great place to work was recognised in the 2017 Engage Awards where they acknowledged with the ‘Best Use of Innovation in Employee Engagement'.

Featured Workplace Factors

Giving Something Back

91% of staff agreed

My organisation encourages charitable activities

Northumbrian Water Group run a series of schemes aimed at giving back to the community, including a volunteering scheme, as well as sponsorship opportunities for staff who wish to take part in fundraising activity. They are also passionate about environmental issues.

My Company

85% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

In 2018, they launched the ‘Everyone Home Safe Every Day' safety programme. Although focusing primarily on safety, this has been expanded to cover wellbeing issues too. All meetings now start with a ‘safety share' so staff can share learnings on health, safety and wellbeing.

My Team

82% of staff agreed

People in my team go out of their way to help me

In 2018, they launched the ‘Everyone Home Safe Every Day' safety programme. Although focusing primarily on safety, this has been expanded to cover wellbeing issues too. All meetings now start with a ‘safety share' so staff can share learnings on health, safety and wellbeing.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Private Healthcare

Companies offering private health insurance to all employees.

List Positions

National Ranking
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19
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19
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