“WE'RE NOT JUST about bricks and mortar: we're about communities.” That's how Northwards Housing, an arm's-length management organisation with 331 employees, defines itself. The group is responsible for managing 13,700 homes for Manchester city council, and says that its tenants are at the heart of its work. It practises what it preaches: its chairwoman, Sue Abbot, is a tenant herself. www.northwardshousing.co.uk
