Ochre House has nurtured a culture of personal accountability and empowerement. They encourage their people to ‘ask for forgiveness rather than permission' and in turn they ask all of their people to manage their own career journey. As such the organisation places much emphasis on personal brand. Sue Brooks, Managing Director, is a recognised thought leader in the industry and is widely hailed as an innovative and expert thinker by professionals beyond the confines of Ochre House. As such her own personal brand is very powerful and she is both an inspiration and a role model to all Ochre House colleagues, truly leading by example.

The very nature of Ochre House means an environment of mobility and communication. As new clients are won it is vital to the health of the business that the best possible account teams are put together. Whilst this may mean some external recruitment and in some cases a TOP transfer of existing client teams, the organisation seeks to promote internal opportunity as a necessity. Quick fixes don't work – the right people must be in the right place and only by understanding people's individual; ambitions and goals can this be done effectively and to mutual benefit. In 2013 Ochre House formally appointed an Occupational Health partner to advise on employee health and welfare. In response to survey outputs and with their partner's guidance, the organisation have implemented onsite massage and wellness clinic sessions.

One of the key tenets of the ‘way of working' at Ochre House is empowerment through personal responsibility. One of their development mantras is ‘see it, mean it, lead it' and through this the organisation urge colleagues to run with any idea they truly believe can make a difference. They support this through "Passport". The organisation believe that there is no better way to hear what people are saying, and to benefit from their ideas and feedback, than to encourage and enable them to join virtual teams and projects that operate outside their day to day role. In this way the company benefits from hearing a wide range of different ideas and the individuals benefit from working with new colleagues and leaders and evidencing their determination to develop themselves. The company also encourage subject experts within Ochre House to blog and these blogs are then shared on social media sites and within the company. This gives colleagues a chance to showcase their expertise, thinking, and opinion.