Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

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20
Best Company to work for in the UK
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th
Best Company
to work for

OVO ENERGY IS full of bright sparks. The gas and electricity supplier's 1,166 employees, who have an average age of 27, celebrated the release of Rogue One, the latest Star Wars film, by calculating the cost of powering the Death Star (£6.2 octillion a day, apparently). There's a fun, young vibe at this Bristol-based company, which was founded in 2009 and reported its first profits in 2016. The firm, taking on the UK's big six energy businesses, currently supplies more than 680,000 customers and has achieved its highest placement in its third year on our lists. Chief executive Stephen Fitzpatrick wants Ovo to be “the UK's most trusted company by 2020” through the efforts, openness and humility of its workforce. More than two-fifths of the staff joined in the past year but already feel welcome: the best factor score here is for My Team (an 83% positive score, ranking sixth). Ovo uses social platform Google+ to reduce emails and manage cycling, beer-tasting and baking clubs. The result: colleagues are fun to work with (88%), power struggles don't take their toll (73%) and people care about one another (87%). When customers choose the 100% renewable “greener energy” option, Ovo plants five trees — rooting 250,000 saplings in the UK last year — and it supports rainforest conservation through the charity Cool Earth. The firm donated about £930,000 to good causes in 2016. www.ovoenergy.com

Featured Workplace Factors

Giving Something Back

97% of staff agreed

My organisation encourages charitable activities

OVO invested over £600,000 in their Customer Service department with their new reward initiative, OVO Reward Steps. OVO Reward Steps is a way of rewarding great performance and recognising people's commitment to OVO within the Customer Service and back office teams. OVO Reward Steps has introduced significant salary milestones alongside clearly defined knowledge and experience criteria, giving people clear career progression in this crucial part of the business. Addressing attrition, sickness and a perception that people were not getting a ‘fair deal', OVO Reward Steps resulted in a 4% decrease in sickness, 52% decrease in attrition and 39.8% increase in the company's eNPS score for ‘Reward'. The success of this project in its first four months represents savings to the business of £409,762.

My Team

94% of staff agreed

People in my team go out of their way to help me

OVO invested over £600,000 in their Customer Service department with their new reward initiative, OVO Reward Steps. OVO Reward Steps is a way of rewarding great performance and recognising people's commitment to OVO within the Customer Service and back office teams. OVO Reward Steps has introduced significant salary milestones alongside clearly defined knowledge and experience criteria, giving people clear career progression in this crucial part of the business. Addressing attrition, sickness and a perception that people were not getting a ‘fair deal', OVO Reward Steps resulted in a 4% decrease in sickness, 52% decrease in attrition and 39.8% increase in the company's eNPS score for ‘Reward'. The success of this project in its first four months represents savings to the business of £409,762.

My Company

91% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

OVO invested over £600,000 in their Customer Service department with their new reward initiative, OVO Reward Steps. OVO Reward Steps is a way of rewarding great performance and recognising people's commitment to OVO within the Customer Service and back office teams. OVO Reward Steps has introduced significant salary milestones alongside clearly defined knowledge and experience criteria, giving people clear career progression in this crucial part of the business. Addressing attrition, sickness and a perception that people were not getting a ‘fair deal', OVO Reward Steps resulted in a 4% decrease in sickness, 52% decrease in attrition and 39.8% increase in the company's eNPS score for ‘Reward'. The success of this project in its first four months represents savings to the business of £409,762.

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Profit Related Pay

Companies where Profit Related Pay is available to all employees.

List Positions

National Ranking
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20
Best Small Companies to work for in the UK
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20
Best Mid-Sized Companies to work for in the UK
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20
Best Large Companies to work for in the UK
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20
Best Big Companies to work for in the UK
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20
Best NFP Organisations to work for in the UK
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