Peaks & Plains Housing Trust

Hidden mission statement
http://www.peaksplains.org/

Officially a Very Good
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Best Company to work for in the UK
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There's no need to get your feet under the desk at Peaks & Plains Housing Trust. The Cheshire-based association is saving cash on office furniture and providing everyone who works remotely with an iPad instead, creating its own app to help them to do so. Its application gives direct access to customer information and forms on the internal systems and has a sat nav to direct people to the right house. Now staffers can work more easily from home, helping the trust's 240 employees balance all sides of life (80%) and avoid jobs interfering overly with family responsibilities (79%).

Featured Workplace Factors

Giving Something Back

95% of staff agreed

My organisation encourages charitable activities

The SMT demonstrate all of their values on a daily basis by thanking people when a piece of work is outstanding, by questioning what they do to always find a better way in their processes and by always putting the customers first and explaining why this is to the wider audience. One example of displaying their values was that this year the senior management team of the Trust engaged staff by holding listening sessions as to how they could make the Trust a better place to work. They did this by sharing the results of Best Companies for last year and reviewing what great things had been achieved and by looking at what they could do different/better to make it a better workplace. They did this by choosing the top 3 scoring factors per employment group and reviewing the bottom 3 thus celebrating what that employment group is great at and reviewing what areas are required for improvement. This seemed to work well as it involved front line managers sharing this message with their teams which gave them autonomy and gravitas to show they believe and want to make the Trust a better place to work. This displays 'question what we do to find a better way' whilst also celebrating successes of last years achievements.

My Company

94% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The SMT demonstrate all of their values on a daily basis by thanking people when a piece of work is outstanding, by questioning what they do to always find a better way in their processes and by always putting the customers first and explaining why this is to the wider audience. One example of displaying their values was that this year the senior management team of the Trust engaged staff by holding listening sessions as to how they could make the Trust a better place to work. They did this by sharing the results of Best Companies for last year and reviewing what great things had been achieved and by looking at what they could do different/better to make it a better workplace. They did this by choosing the top 3 scoring factors per employment group and reviewing the bottom 3 thus celebrating what that employment group is great at and reviewing what areas are required for improvement. This seemed to work well as it involved front line managers sharing this message with their teams which gave them autonomy and gravitas to show they believe and want to make the Trust a better place to work. This displays 'question what we do to find a better way' whilst also celebrating successes of last years achievements.

My Team

90% of staff agreed

People in my team go out of their way to help me

They offer to refund up to 3 prescriptions per year per employee in support of them giving up smoking. This can be used on any aid the employee chooses to support their individual need. In line with their healthy eating regime they provide all staff with free fruit twice a week. They have declined the option of a on-site vending machine because they felt this goes against the healthy eating style, since the supply of products would be dictated by supply and demand. They have a big focus on mental health as part of their everyday life since a large proportion of the customers suffer from it. They run internal training and awareness sessions for all staff. Mental health has been a key focus for them in the last 2 years covering key elements of mental health and how staff can spot the signs and sign post customers if required.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Private Healthcare

Companies offering private health insurance to all employees.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

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20
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