The company have a suite of Management Development Programmes to assist their existing and aspiring managers and supervisors in developing skills and knowledge to equip them for current and future managerial roles. Two programmes are accredited with the Institute of Leadership and Management (ILM), and tailored to aligned them with their managerial competencies and values. Their third programme is a bespoke modular Leadership Development Programme, coupled with 360 Degree feedback before and after with coaching and support provided. Considerable time is invested for studying, day release, and coaching over a 5 month period for each Programme. Celebrations are held at the end of each programme, with the presentation of certificates and a monetary recognition reward.

The company have a suite of Management Development Programmes to assist their existing and aspiring managers and supervisors in developing skills and knowledge to equip them for current and future managerial roles. Two programmes are accredited with the Institute of Leadership and Management (ILM), and tailored to aligned them with their managerial competencies and values. Their third programme is a bespoke modular Leadership Development Programme, coupled with 360 Degree feedback before and after with coaching and support provided. Considerable time is invested for studying, day release, and coaching over a 5 month period for each Programme. Celebrations are held at the end of each programme, with the presentation of certificates and a monetary recognition reward.

Their organisation's Primary Purpose of Opening Doors, Enhancing Lives has a variety of medium term priorities driven by Delivery Outcomes for the Community. These are categorised under 2 key themes, one of which is Enhancing Resources and Governance to ensure they deliver high quality, cost effective and efficient services. One of their key Business Plan priorities therefore focuses on Value for Money and Boosting Productivity. Examples include: Homeworking introduced for 20+ staff to allow better quality of life, saving time and mileage costs going unnecessarily to hot-desking facilities. An app was written to access their HR system to enable mobile users to request holidays and see their wage slips using a tablet and personal computers – removing the need for paper copies and needing to login from a work PC. Automated the collation of information on ‘Notices Seeking Possession' saving 1hr a week compiling stats for housing. A new process agreed with British Gas to immediately transfer gas and electricity supply to BG when a property becomes void, thereby ensuring utility supplies are working allowing work to be carried out immediately on the property by their contactors. This ensures quicker entry and turnaround of void properties, avoids time wasting chasing to get utility supplies transferred.