Rainbow Trust Children's Charity

We provide emotional and practical support to families who have a child with a life threatening or terminal illness.
Hidden mission statement
http://www.rainbowtrust.org.uk

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76
Best Company to work for in the UK
May 2021
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In 1986 Bernadette Cleary was asked for help by a friend whose 12-year-old daughter had terminal cancer and wanted to die at home rather than in hospital.

Initially working from her kitchen, Cleary raised the money needed to fund the training of family support workers to help other families at their time of greatest need and so began, Rainbow Trust Children's Charity.

Today the Surrey-based organisation has six teams of support workers in nine locations across the UK, providing emotional and practical support at home, at hospital and in the community to families who have a child with a life threatening or terminal illness.

Rainbow Trust supports the whole family, including parents, carers, the unwell child, brothers, sisters and grandparents. Any family can receive free support from the moment of their child or young person's diagnosis. In the six months to this January it supported 845 families, including 180 new referrals - an average of one new family each day, helping them in whatever way they needed.

People genuinely care about and support each other at Rainbow Trust and go the extra mile to get things done, and the leadership team ensure they have the support they need from professional development to emotional and practical help.

Chief executive, Zillah Bingley, introduced weekly coffee mornings where staff can meet on an informal basis for a coffee and a chat. The human resources team has also launched a monthly HeRe to help session, which is open to all staff.

Featured Workplace Factors

Personal Growth

88% of staff agreed

The experience I gain from this job is valuable for my future

The Trust has introduced a talent management programme following feedback from employees. Recent mandatory training has covered subjects from bullying and harassment to coronavirus awareness. Furloughed staff were encouraged to undertake external training, to support their professional development and mental wellbeing with staff completing diplomas and doing open learning courses.

Wellbeing

81% of staff agreed

I am happy with the balance between my work and home life

The Feel Good group sends out information on how to work from home effectively and reminders regarding the importance of sleep, exercise and diet have been communicated regularly with tips being shared on how to improve mental and physical wellbeing.

Fair Deal

51% of staff agreed

I am happy with the pay and benefits I receive in this job

Under the new recommend a friend scheme employees receive a £100 voucher for every candidate referral that results in an appointment and a further £50 voucher when they pass their probation. In addition to a salary review, high performers get a choice of additional benefits.

Quick Facts

Organisation established in
1986
Total number of employees
6
Number of UK locations
41
Employee average age
12% : 88%
Male : Female employee ratio
15%
Employees earning £35k+
23%
Employee turnover (voluntary)

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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76
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76
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76
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76
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76
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76
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19
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19
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Quote from the top...
“We are absolutely delighted to have maintained a 2 star accreditation. It has been such a unique and tough year for everyone and so it was especially important to us to ensure we listened to and supported our staff as we faced these difficulties together. As an organisation we have all worked hard to ensure staff have felt engaged throughout this period of considerable change and these results are an accolade for all the hard work everyone has put in. Thank you”

Zillah Bingley, Chief Executive - Rainbow Trust Children's Charity

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