ResQ

Our amazing team combined with our technical capability, allows us to provide your customers with a world-class experience.
Hidden mission statement
http://www.resqcs.co.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

#
75
Best Company to work for in the UK
No items found.
th
Best Company
to work for

At ResQ, the company prides itself on life being not just good, but great. The contact centre outsourcer works hard to ensure its people are empowered and are always enjoying what they do.

The organisation, which was founded in 2006, set out to change the way contact centres work. It wanted to do things differently and knew, with the right technology coupled with the right people, it could provide world-class telephone customer service on behalf of clients across the globe.

Making its first outbound call on behalf of British Gas, with a team of just 12 telephone agents, ResQ took its first step.  Since then, the business has been successful in building a customer base of blue-chip partners driving performance across many sectors including utilities, retail, and media. ResQ now employs more than 1800 staff across three locations and is on plan to deliver £65m in turnover in 2022.

The organisation not only knows the value of its employees but knows how to look after them. Its benefits include an extra day off for birthdays, a free on-site gym, plenty of social get-togethers and the chance to join in with community and charity events.

The firm believes in ‘lifelong learning’ and offers a variety of training and development opportunities.

A spotlight on

ResQ

View the latest achievements

Featured Workplace Factors

%
82%
96%

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
%
Employees earning £35k+
Employee turnover (voluntary)
Quote from the top...
Our vision 15 years ago when we started ResQ was to create opportunities for local people. Regardless of their background and experience, we wanted to invest in people and give them the skills to thrive and develop a career that allowed them to be the best they can be. Treating our people as individuals, showing that we care and supporting when it’s needed is a key part of our cultural DNA. Empowering people and trusting them to do the right thing means that they genuinely care and give so much back to the business. All of this means that we deliver great work for our clients. I am so proud to receive this recognition from our people, maybe we’ve realised our vision of empowering people to be the best they can be!

Gill Marchbank, CEO

Benefits

No items found.

Latest Achievements

National Ranking
#
75
Best Small Companies to work for in the UK
National Ranking
#
75
Best Mid-Sized Companies to work for in the UK
National Ranking
#
75
Best Mid-Sized Companies to work for in the UK
National Ranking
#
75
Best Large Companies to work for in the UK
National Ranking
#
75
Best Big Companies to work for in the UK
National Ranking
#
75
Best NFP Organisations to work for in the UK
London
#
Best Small Companies to work for in London
London
#
Best Mid Sized Companies to work for in London
London
#
Best Mid Sized Companies to work for in London
London
#
Best Large Companies to work for in London
London
#
Best Big Companies to work for in London
East of England
#
Best Companies to work for in the East of England
The Midlands
#
Best Companies to work for in the Midlands
The East Midlands
#
Best Companies to work for in the East Midlands
The West Midlands
#
Best Companies to work for in the West Midlands
The North East
#
26
Best Companies to work for in the North East
The North West
#
Best Companies to work for in the North West
Northern Ireland
#
Best Companies to work for in Northern Ireland
Scotland
#
Best Companies to work for in Scotland
The South East
#
Best Companies to work for in the South East
The South West
#
Best Companies to work for in the South West
Wales
#
Best Companies to work for in the Wales
Yorkshire & The Humber
#
31
Best Companies to work for in Yorkshire & The Humber
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Sector Ranking
#
2
Best Companies to work for in the UK
Interested in a career with
ResQ
?

If you like what you see here and would like to know more about working for a

1 Star

organisation, simply click the link for further information about careers with

ResQ

.