Housing Association RHA Wales "aims to deliver the highest standards possible" in its mission "to provide quality homes, regenerate communities and improve lives."

Founded over 40 years ago and based in Rhondda Cynon Taff, RHA Wales is one of the country’s longest-serving associations, managing over 2200 homes and providing services for more than 3000 people.

Its team of around 80 employees "consists of passionate people who care about the communities they live and work in." It's about more than delivering homes for tenants; they're working with partners to improve people’s opportunities, such as boosting employment and skills.

And while RHA Wales’ team focuses on improving quality of life in communities, the organisation is doing the same for its staff in their work environment. The culture is "one of mutual trust and autonomy," with employees' performance measured by outcomes rather than time spent.

Staff enjoy a nine-day fortnight to support them in balancing work and personal and caring commitments. And staff can choose where they work, with the option to book a desk or meeting room at the office 'hub.' And while unable to work from home, Direct Labour Operatives now have dedicated premises, giving them more flexibility.

Employees facing challenges are also supported. Following a survey which revealed a significant number of staff with caring responsibilities were finding it difficult to be fully present in their job, RHA Wales held safe space sessions to discuss their needs, linking in with the Employers for Carers organisation so they could access additional help and resources.