Rick Stein Group

Memorable food and drink experiences are what we do best - making our teams smile in the process.
Hidden mission statement
http://www.rickstein.com

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"We love what we do", says The Rick Stein Group. "We provide great food in great places that make people happy."

Customers can enjoy the acclaimed 'Rick Stein experience' at its restaurants, cafes and pubs across Cornwall and beyond or take a break in its various guest accommodations. Fans of the food can book a cooking school experience or even use its online shop and tuck in from the comfort of their own home.

And it seems it's not just customers enjoying the experience. Five per cent of the team – which is more than 700-strong – have been with the company for over 10 years. And three-quarters of managers have been promoted internally.

The Group rewards loyalty through an increased holiday allowance – two extra days after two years' service and a whole week after five years. And all staff get a 50 per cent discount in the company's restaurants.

The Rick Stein Group prides itself on a fair, honest and team-spirited culture, not least its approach to pay. It pays above the National Living Wage for all roles and ages. And younger workers are paid much closer to the adult rate as the company recognises that age is no barrier to job success.

The service charge adds significantly to employees' earning potential. Worth around £3m annually, 100 per cent of it goes to the team. It's managed independently of the company to ensure the rewards are distributed amongst every team member, regardless of role.

A spotlight on

Rick Stein Group

View the latest achievements

Featured Workplace Factors

My Team

88% of staff agreed

My team is fun to work with

Teams based across 20 different sites are kept in the loop through the company's online communications platform 'Plaicebook' and weekly newsletter, 'Hooked'. And the company has recently launched a quarterly 'Stein's Value Awards' to recognise those employees living the company's values. The nomination process is public on Plaicebook so everyone can see who is nominated.
Personal Growth

73% of staff agreed

This job is good for my own personal growth

There are various learning opportunities, from supplier visits to invitations to senior management meetings. Product tastings are a core offer, with the company encouraging its teams to wow guests with their food and wine expertise. An internal coaching programme includes one-on-one time with senior managers, work shadowing, and time at other companies.
Giving Something Back

83% of staff agreed

My organisation encourages charitable activities

The company's charity work is about sharing expertise as well as donating money. It has hosted workshops for people with diabetes and worked with Dorset charity 'Crumbs' to offer kitchen placements to young people with learning difficulties. It has also run basic cookery skills classes for people supported by St Petroc's homeless charity.
My Team
%

88% of staff agreed

My team is fun to work with

Teams based across 20 different sites are kept in the loop through the company's online communications platform 'Plaicebook' and weekly newsletter, 'Hooked'. And the company has recently launched a quarterly 'Stein's Value Awards' to recognise those employees living the company's values. The nomination process is public on Plaicebook so everyone can see who is nominated.
Personal Growth
%

73% of staff agreed

This job is good for my own personal growth

There are various learning opportunities, from supplier visits to invitations to senior management meetings. Product tastings are a core offer, with the company encouraging its teams to wow guests with their food and wine expertise. An internal coaching programme includes one-on-one time with senior managers, work shadowing, and time at other companies.
My Team
%

88% of staff agreed

My team is fun to work with

Teams based across 20 different sites are kept in the loop through the company's online communications platform 'Plaicebook' and weekly newsletter, 'Hooked'. And the company has recently launched a quarterly 'Stein's Value Awards' to recognise those employees living the company's values. The nomination process is public on Plaicebook so everyone can see who is nominated.

Quick Facts

Organisation established in
1975
Total number of UK employees
Number of UK locations
33
Employee average age
51% : 49%
Male : Female employee ratio
4%
Employees earning £35k+
44%
Employee turnover (voluntary)
Quote from the top...
It might be a somewhat hackneyed phrase for businesses to talk of putting ‘people first’. I am not that interested in ‘talking’ about it, to be quite frank. We are committed to doing it. It is important to us. We care about it. Good hospitality businesses care about people because it is people that bring the sparkle to hospitality!

Ian Fitzgerald, Managing Director

Benefits

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

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Interested in a career with
Rick Stein Group
?

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Rick Stein Group

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