Royal Voluntary Service was founded in 1938 to facilitate people to volunteer so that they could help at a time of enormous need in Britain. For the first 7 years of its history, that need was the war effort, but over the following decades, Royal Voluntary Service has adapted to help tackle the most pressing needs of the day. Today, supporting the NHS and wider social care needs is where Royal Voluntary Service can make the most difference, inspiring and enabling people to volunteer to play their part in supporting their community. Our founder, Stella, Lady Reading, described voluntary service as “the gift of a thoughtful person of their skills, their energy and their time.” Volunteering is Royal Voluntary Service’s business and everyone who works for RVS has a part to play in enabling and supporting people to volunteer. Stella, Lady Reading, also said "As a nation we require voluntary service today as much as we have ever done in the past.” In the last 50 years, if not longer, this sentiment has never been truer. We are facing challenges not witnessed before in most people’s lives and these are the times when charities come to the fore and have the most impact. It is our responsibility to help those most in need through the power of voluntary service. Royal Voluntary Service, like most organisations, is being asked to do more with less. We are also working to become a more inclusive organisation, to play our part in tackling climate change, to deliver services digitally and make greater use of new technologies to become more effective and more efficient with our limited resources. As an employer, we recognise that we need to build a flexible, agile, skilled, and committed workforce, which can support and empower people across Britain to volunteer. We also need to ensure we keep people safe, so our management of health and safety and safeguarding remains paramount. Our new People Plan outlines how we will continue to meet the needs of the day through committed.