Severn Angels Healthcare

We are a specialist nursing agency based in the West Midlands and Worcestershire areas.

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Working from home was not an option for many employees of Severn Angels Healthcare during the pandemic. They were on the front line, helping to care for vulnerable people.

Worcestershire-based Severn Angels has more than 300 workers on its books – registered nurses, healthcare assistants and support workers. The agency supports more than 20 care homes and NHS hospitals nationwide, and can serve a broad range of clients including homeless shelters and prison health facilities.

The company has chosen the three C's for its core values: compassionate, committed, competent. It treats its nurses and healthcare workers with dignity and respect, knowing this will encourage their commitment and enhance the company's standing in the community.

After the pandemic started, the manager scheduled face-to-face team meetings on Zoom every week, rather than the usual once a month. Workers were reminded that the agency is always there for them.

In return, staff are adept at spotting where improvements can be made and providing feedback for the manager to discuss with clients.

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Severn Angels Healthcare

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My Manager

100% of staff agreed

I have confidence in the leadership skills of my manager

Management performance is assessed on a six-monthly basis. The key performance indicators include: rate of productivity, response rate to feedback, relationships with external interested parties, working environment of the organisation, planning and risk management, and amount of profit.

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My Team

95% of staff agreed

I feel a strong sense of family in my team

Every team member was asked to contribute to the weekly Zoom meetings and the company took their comments into account when planning or implementing policies. This helped to ensure wellbeing was monitored so action could be taken if anyone was struggling to cope with work or the challenges of Covid-19.

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Giving Something Back

85% of staff agreed

This organisation is keen to help people from disadvantaged backgrounds

The company supports Severn Angels Housing & Support, a charity that provides accommodation and support for homeless people to enable them to be more independent. It focuses particularly on women in the West Midlands and Worcestershire. Staff have organised fundraising raffles and donated clothes.

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My Manager

100% of staff agreed

I have confidence in the leadership skills of my manager

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My Manager

Best Practice

My Team

95% of staff agreed

I feel a strong sense of family in my team

See and search more examples of

My Team

Best Practice

My Manager

100% of staff agreed

I have confidence in the leadership skills of my manager

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My Manager

Best Practice

Organisation established in

2015

Total number of UK employees

Number of UK locations

Employee average age

68% : 32%

Male : Female employee ratio

Employees earning £35k+

Employee turnover (voluntary)

Featured Quote

"At Severn Angels we have dedicated Office staff, Nurses and Healthcare staff who are committed in providing exceptional care and customer service to our clients no matter the challenges (COVID). We have true heroes"

Spiwe Mhondiwa, Managing Director - Severn Angels Healthcare

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Women in Senior Management

At least 40% of senior managers are women.

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