Somo try to understand what the issues are, get a team together from all areas of the business to come up with ideas on how they can address them and try to agree how improvements can be measured.

Somo have started to record their weekly stand-up sessions so that those who cannot attend or are in different time zones can see what is said. The company has also introduced new wiki sites to accompany this.

Somo hold team building days for all new starters as part of their induction. This is a full day which is held offsite and looks at their values and also the way in which the company works. They also hold a summer and Christmas team building event, which includes a full day of information sharing and then an evening social event.