Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

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43
Best Company to work for in the UK
th
Best Company
to work for

FLOODING BROUGHT OUT the team spirit at South Tyneside Homes, when staff worked through the night in pouring rain to save 120 homes last year. The social housing provider says managers “really stepped up to the mark” to make sure tenants were rehomed and houses were repaired as quickly as possible. Employees are happiest with the Leadership category, scoring it 76% positive, sixth place for mid-sized not-for-profit organisations. South Tyneside Homes was set up as an arm's length management group to provide housing services on behalf of a local authority. It manages and maintains 18,000 council homes and has spent £155m on improvements such as new bathrooms and kitchens and energy-efficient heating. Senior managers truly live its values, staff say (73%, seventh), such as prudence, respect and inclusion. Between half and three quarters of the team of 657 people work flexibly. Employees say they are happy with the balance between their work and home lives (72%, eighth). The organisation's “stuck not sick” policy encourages honesty by letting people take urgent leave if their childminder is sick or the washing machine causes a flood in their own kitchen, for example. The staff conference is livened up by live theatre, with actors portraying scenes written by employees that jokingly poke fun at senior managers. People have fun with their colleagues (75%). They are also happy with the pay and benefits (65%, a top 20 score). The winner of our Training and Development special award, the authority has in-house trainers that have taken over 60% of its course provision, on topics ranging from health and safety to leadership, allowing more money to be spent on an expanded apprenticeship scheme, a management programme and job-related qualifications. Staff say their jobs are good for their own growth (76%, in 10th place), and that managers ensure they have the resources needed to do their jobs (72%).

Featured Workplace Factors

My Company

90% of staff agreed

I believe I can make a valuable contribution to the success of this organisation


In a staff attitude survey in 2008, employees informed South Tyneside Homes that they wanted to see the company improve health within the workplace and provide more support around health promotion. In 2009 they undertook a comprehensive 'Staff Health Needs Assessment' with all staff which highlighted that, amongst other things, they wanted the opportunity to have personal health checks, provide support for smoking, the use of an on-site gym, and to make the workplace safer and reduce the number of accidents. The survey allowed staff to have a voice in well-being initiatives and provided the basis for the companies strategy and direction over the following three years. As a result, they have built a free staff gym, which now has over 25% of our staff holding membership. Smoking cessation sessions are held weekly in the workplace with specialist advisors to support staff in quitting. In addition, every member of staff is encouraged to undergo a full NHS Health Check every year within work time and this has led to several staff becoming aware of an unrecognised health condition.

Giving Something Back

89% of staff agreed

My organisation genuinely cares about the environment

Every year the company holds a week of staff conferences to which all staff are invited for a half day session. With a staff of 657, this works out at conferences of approximately 80 people. The senior Management Team attend every conference and with such a diverse workforce, the conferences are designed to be entertaining, engaging and inclusive. The format ensures all staff have an opportunity to work directly alongside members of SMT and the occasion is used to reinforce the vision and values of the Company. This gives staff an opportunity to express their views directly to the SMT and come up with ideas for improvement.

Leadership

85% of staff agreed

I have a great deal of faith in the person leading this organisation

South Tyneside Homes are not only a social housing provider but are actively involved with the local and wider community they serve. The company is a leader and ambassador for engaging with young people from the borough. By engaging with young people they can gain a better understanding of their needs and requirements whilst passing on information about the services we provide and what the opportunities of employment are within the company. One such initiative is the "Eco Challenge" which is now in its fourth year. The inititave has been very successful as it encourages young people to get involved and its also links in with the school learning curriculum at key stage 3. This years challenge was to plan a development in an open space. Each team was given the challenge of planning, designing and developing improvements for an estate somewhere within the North East of England.

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Private Healthcare

Companies offering private health insurance to all employees.

List Positions

National Ranking
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Best Small Companies to work for in the UK
National Ranking
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43
Best Mid-Sized Companies to work for in the UK
National Ranking
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43
Best Large Companies to work for in the UK
National Ranking
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43
Best Big Companies to work for in the UK
National Ranking
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43
Best NFP Organisations to work for in the UK
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