Tai Calon Community Housing

We offer high quality, affordable homes that meet the needs of current and future generations in sustainable communities across Blaenau Gwent.
Hidden mission statement
http://www.taicalon.org

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Jumping in at the deep end, new CEO Howard Toplis took over his role at Tai Calon Community Housing last year in the middle of the pandemic crisis.

As employees made welfare calls to their vulnerable tenants, making sure people had food deliveries, Blaenau Gwent's largest social landlord rose to the challenge to help local people. Four staff members were seconded to help the local Covid-19 Track and Trace effort and six went to help run food banks serving 450 families. Staff also helped with community projects including upgrading a local memorial garden with new shrubs.

Tai Calon, created in 2010 after a stock transfer from the local authority, provides 6,000 homes to those in need in the South Wales valleys. Its next project will be to build 23 energy-efficient homes in Ebbw Vale. The organisation surveyed its 260 staff during the pandemic to understand how people were feeling in such a difficult time.

When the agile working survey, which had a 96% response rate, showed that many team members were struggling with their mental health, Tai Calon ran a unique Coffee Switch event to connect isolated colleagues and held webinars to support team members working from home. At Christmas, the social housing provider surprised all its employees with a personalised gift box.

Featured Workplace Factors

My Company

87% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

A monthly recognition and reward scheme, Appreci8, allows employees to highlight good work by a team member, who is rewarded with a £25 gift voucher. During the pandemic, when morale was low, boxes of chocolates were delivered to hard-working employees.

Wellbeing

80% of staff agreed

I am happy with the balance between my work and home life

Flexible working patterns and webinar tips were introduced for working parents who were homeschooling their children during the pandemic. The Restorative Café series also included mindfulness techniques.

Giving Something Back

80% of staff agreed

My organisation encourages charitable activities

Tai Calon's Green Earth team helped council staff and volunteers to create a butterfly garden at the Blaina Community hub, with native plants and shrubs to attract and sustain a wide array of pollinators.

Quick Facts

Organisation established in
2010
Total number of employees
1
Number of UK locations
47
Employee average age
63% : 37%
Male : Female employee ratio
10%
Employees earning £35k+
3%
Employee turnover (voluntary)

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

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Quote from the top...
“We are excited to move from “One to Watch” to “1 Star” within our 2021 Best Companies results. However, what was particularly pleasing was the high level of colleague engagement at Tai Calon, as that demonstrates the way in which the culture is developing, supporting the long-term aspiration within our Vision. Further, the learning we will derive from the survey feedback will help us drive the delivery of the hard performance targets encapsulated in our 2025 Mission. And the beneficiaries of this will be the tenants we seek to serve at Tai Calon.”

Howard Toplis, CEO - Tai Calon Community Housing

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